Forgot password

If you ever forget your password, you can reset this from the WhosOnLocation login screen.

You can not use this feature if you have not set up a password previously.

A reset password can be the same as or different from your previous password and must be at least 6 characters long with a combination of upper and lower case letters.

To reset your password from the WhosOnLocation login screen:

1. Click on the 'Forgotten your password?' link

2. Enter the email address used to log in to WhosOnLocation

3. Click Send Link

You will get a pop-up message requesting that you 'Please check your email' and informing you which email address the password reset link has been sent to.

NOTE: If you have not received an email, please check your spam folder. If the email is not there, please check that you entered the email address which is set up in WhosOnLocation.

4. Click on the link in your password reset email to be redirected to the 'Reset your Password' page.

5. Enter your chosen password and confirm.

6. Click Continue

You will get a pop-up message informing you your password has been saved and you can log in to WhosOnLocation.

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