Why do some employees name's have 'new', active', 'pending' or 'incomplete' next to them?

Your employees will have one of four Login Permission statuses: Incomplete, New, Pending, and Active.

Incomplete - There is not an email address entered into the employee's profile. This means they will not be able to log in to WhosOnLocation or receive visitor notification emails.

New - There is an email set up in their account but they have not been sent the Login Permission Email.

Pending - The employee has been sent a Login Permission Email but have not yet set up a password and activated their account.

Active - The employee has created a password for WhosOnLocation and can log in to access their WhosOnLocation account.

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