Triggering Panic Alarm in Sign In/Out Manager

How to activate Panic Alarm from the Sign In/Out Manager screen. User Role required: Sign In/Out Manager.

Once Panic Alarm has been enabled for your Sign In/Out Managers at their location they can trigger a Panic Alarm Event at any time from the Sign In/Out Manager screen. All Panic Alarm notification recipients will immediately be notified that they require assistance.

Please Note: This option will only be available once Panic Alarm has been enabled for Sign In/Out Managers at their respective location by an Administrator.

Triggering a Panic Alarm

  1. Go to Tools > Sign In/Out Manager.
  2. Select the More Actions menu in the top-right corner.
  3. Select Panic Alarm.

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    A pop-up box will appear informing you of how many people will be notified when Panic Alarm is activated. If you are using multi-language, this will appear in the selected language.

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  4. Click Activate Now.

The Panic Alarm icon will appear in the top toolbar indicating your Panic Alarm is now Active.

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Your Panic Alarm Responders will receive the Panic Alarm Notification via email and/or text (sms) depending on how you configured your Panic Alarm Responder settings.

Both the email and SMS will contain information on the Organization, Location, and LACP the Panic Alarm alert was activated at.

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Please Note: If you are using the multi-language add-on, the notifications will still be sent in English.

Deactivating a Panic Alarm

Once a Panic Alarm event is over, you must deactivate the Panic Alarm.

If enabled, the Panic Alarm Responders will get a notification informing them that the Panic Alarm event is over. This is enabled by the Administrator of your location and is most useful if you have a large organization where multiple responders may be coming from distance and the event may be resolved by another responder before they arrive.

It is important to deactivate the Panic Alarm promptly as the activation and deactivation date and time are included in your Panic Alarm Report.

  1. Select the Active Panic Alarmicon in the upper toolbar.

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  2. Select the blue Deactivate Panic Alarm Event.

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  3. Select the green OK button to confirm you wish to deactivate the Panic Alarm Event.

Your Panic Alarm Event is now finished and any notification recipients will be informed.

Please Note: A Panic Alarm must be deactivated by a Sign In/Out Manager regardless of whether it was activated at the Kiosk or in the Sign In/Out Manager.

You can view a Panic Alarm Event Report under Panic Alarm Reporting.

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