MeadCo ScriptX is a tool that enables badge passes to be automatically printed from WhosOnLocation without needing to select a printer each time they print a badge.
MeadCo ScriptX is required to be installed on the receptionists’ PC if they are printing passes from a printer installed on their PC. It is also required on Windows kiosks if that kiosk is printing passes.
If you are running an outdated version of the MeadCo ScriptX plugin, you may need to update this to continue printing normally.
Update the plugin
To update your plugin, you first need to uninstall the existing plugin from your computer, then you can re-install the plugin from the kiosk settings or Check Advanced Printing in the Help menu.
To uninstall the plugin, you will need to go to Control Panel > Programs and Features. For full instructions, please see our Helpdesk article Uninstall ScriptX.
On a kiosk
To re-install the new version of the plugin on your kiosk:
- Log in to the kiosk.
- Click the Kiosk Settings icon.
- Select Kiosk Settings.
- Enter your PIN, then click Continue.
- Click More Options.
In the desktop app
To re-install the new version of the plugin on your PC in the desktop application of WhosOnLocation:
- Go to Help > Check Advanced Printing.
- Select the link to download and install the plugin.