Using Brivo with WhosOnLocation

How your Brivo and WhosOnLocation accounts can be used together.

Your Brivo and WhosOnLocation accounts work with each other in various ways which largely depend on your specific setup.

If you are using a WhosOnLocation Kiosk or Sign In/Out Manager to manage visitors, service providers, and/or employees, this can be used to open Brivo doors or assign temporary PINs to visitors.

If you are using Brivo hardware to control access to your locations, you can use WhosOnLocation to send notifications to the right people when Brivo doors are accessed.

And regardless of your setup, you can use WhosOnLocation to help verify the safety of your people in an evacuation.


You can create triggers for any person type when they are signing in or signing out of your locations. This means you can create a setup where everyone has to sign in on your Kiosk before a door will automatically open for them to let them into your location giving you control over who is coming on-site.

You can assign people temporary access PINs, unique to that user, when they sign in. The PIN can be set to access only certain doors, controlling where the user can enter in the building, perfect for visitors entering secure facilities.

And you can send notifications whenever a Brivo door is accessed.

Creating a Brivo Trigger

A Brivo trigger is created in the same way as any other trigger, and uses either the Brivo Trigger Actions or Brivo Trigger Event.

Please Note: Triggers are a free WhosOnLocation Add-on which must be enabled before it is available for use. See our Helpdesk article Enabling Trigger Add-On and Assigning User Role for more information.
  1. Go to Tools > Locations.
  2. Click View next to your location.
  3. Select Triggers from the left-hand menu.
  4. Click Create a New Trigger.
  5. Enter the Trigger Details and click Next.
    Please Note: The Trigger Event of Brivo - Door - Triggered when a Brivo door is accessed is only used to fire a trigger when using Brivo hardware. See below for more details.
  6. Create Trigger Rules and click Next.
    Please Note: Rules are only used to narrow down who the trigger will fire for. If you want the trigger to fire for all people when your chosen action occurs, do not enter any rules.
  7. Create Trigger Actions by clicking Create a New Action and entering the details.
    Quick Tip! See below for details on Brivo Trigger Actions.
  8. Click Save & Close.

Your trigger will be created and, when it has been enabled in the Trigger Details, will begin to work immediately. We recommend creating your triggers first and then returning to enable them when you are happy with your setup.

Brivo Trigger Actions

Using a WhosOnLocation Kiosk gives you the ability to effectively manage people coming onto your locations in various ways. You can check Service Providers' qualifications, inductions, and insurances; you can manage employee presence; and gather information about your visitors and have them agree to terms of entry.

When you have a Brivo Integration set up, you can also automatically unlock doors and send temporary PINs when people use the kiosk through the WhosOnLocation Triggers.

Brivo - Open a Brivo door

Use this Trigger to automatically open any door that you have Unlock Permission for. Unlock Permission is set in the Brivo Integration settings in the Doors section.


Door - Select the Brivo door you want to open with the trigger.

Delay - Change the delay between sign in and the door opening. This is useful if you want to allow the visitor time to collect their badge pass and gather their things before proceeding through the door.

Brivo - Assign temporary access pin

Use this trigger to send the person signing in a PIN to access certain doors in your location. You can choose what group of doors the PIN will be able to open. Combine this trigger with a pop-up message with instructions for the person, and set rules to give different people access to different doors.


Brivo OnAir Group - Select the group of doors from Brivo that the PIN will have access to.

Credentials lifetime - Choose how long the PIN will work for. After this time the PIN will no longer be able to open Brivo doors.

Enter in the message - This message will be texted to the person signing in.

Brivo Trigger Event - Door Accessed

Using Brivo hardware gives you the ability to secure your location and ensure that only those users that have access cards, PIN numbers, or the Brivo OnAir app can enter. When you are using Brivo hardware to access doors, you can also use Triggers in WhosOnLocation to send notifications based on the door that is opened.

Under the Trigger Method, select Triggered by an Event > Brivo - Door - Triggered when a Brivo door is accessed. This means that any time a Brivo Door that is matched to an LACP in your account is opened, the trigger will fire.

Add Trigger Rules to narrow down when this trigger will fire, for example, if you have multiple Brivo doors, you can select which door this trigger applies to. Or you can set a period of time when this trigger will fire, for example, outside of business hours.

Because you are not using a WhosOnLocation Kiosk, you won't be able to pop-up a message or deny access, but you can send notifications to relevant people who might need to know that a door has been opened.


WolEvac is the WhosOnLocation evacuation management system used to verify the safety of those people on-site in an emergency.

Everyone who signs in using the WhosOnLocation system will also be added to WolEvac, if an emergency occurs, you will be able to tell quickly and efficiently who is on-site and who may need help evacuating.

You can then work with your team to verify the safety of everybody on-site, in real-time, using WolEvac.

For more information, have a look at our Introduction to WolEvac Helpdesk article.

If you are using Brivo hardware, any employees that access a door will automatically be signed into WhosOnLocation and therefore be added to WolEvac. This is because employees were matched with Brivo users during the Brivo Integration setup. However, any visitors or service providers that come on-site will still need to sign in using a WhosOnLocation Kiosk to be added to WolEvac.

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