How To Use an Inter-Zone Kiosk

How a person uses an Inter-zone Kiosk to Switch between zones in your location.

Inter-zone Kiosks are used to track people's movements within your locations. Rather than signing people into and out of your location, Inter-zone Kiosks switch the zone that the person is currently in. This allows you to see what areas of the location are being accessed, by who, and when. It also allows you to restrict access to areas of the location to authorized personnel only.

Using an Inter-Zone Kiosk

Using an Inter-zone Kiosk is as easy as finding your name and selecting the zone you are entering.

The Home screen of an Inter-zone Kiosk shows only a single Switch Zone button, rather than Sign In and Out buttons, because the user is always switching into a different zone. When they leave one zone they are always entering another.

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Please Note: The text and color of the Switch Zone button are customizable in the Branding section of the Kiosk setup.

The steps a user goes through to switch zones depends on the complexity of your Inter-zone setup.

Finding The User

This can be done automatically, through scanning a QR or Bar Code, or manually. The same as when a user is signing in or out of the location.

If using a regular scanner, the user can simply scan their QR or Bar Code from the home screen and the system will identify them.

If using an iPad Camera Scan, the user can select the Switch Zone button and scan their QR Code from the camera screen.

If you're not using scanning, then the user will select the Switch Zone button, select their person type, enter their name, and select Next.

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Switching Zones

If you only have two connecting zones to your Inter-zone Kiosk, then switching zones will be automatic as long as the user is currently signed into one of those zones.

If you have more than two zones then the user will be taken to a Zone Selection screen to select the zone they are entering.

If you have a lot of zones in different groups, the user will first select the group, and the zone within that group to optimize the options on the screen at any time.

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Inter-zone Reporting

You can report on inter-zone movements from the People Presence Report.

Whenever a person switches zones, they are automatically signed out of one zone and signed into another. In the People Presence Report, each zone change is reported as its own visit event. In this way we are able to accurately report on where a person is going in your location and when.

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Inter-zone movements are indicated by an icon next to the Signed In time stamp. Clicking the icon will display the zone that the person came from.

You can use the Custom Filters to view Inter-zone movements only; select the filter option Inter-zone, filter value Yes, and click Save Filter to apply.

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