Allow WhosOnLocation emails and domains

Learn how to update your email and domain settings so you can receive emails from WhosOnLocation. 

Many ISPs and email providers have spam filters or use blocklists to remove unwanted emails. WhosOnLocation uses SPF records, DKIM signatures, and DMARC policy to improve our mail delivery. Some filtering programs may still incorrectly identify emails from WhosOnLocation as spam.

Set up your email provider to allow emails from WhosOnLocation

If you use any of the following email providers, follow these steps to make sure you receive emails from WhosOnLocation.

Microsoft Outlook

  1. Go to Settings Mail.
  2. Under Options, select Block or allow.
  3. Enter the email address in the Enter a sender or domain here field, then click the Add icon.
  4. (Optional) Select the Trust email from my contacts check box to treat email from any address in your contacts folders as safe.
  5. Click Save.

For help, check the Microsoft Support website

Gmail

  1. Open the WhosOnLocation email, click the reply icon.
  2. Click the email address, then click More info.
  3. Click the add to contacts icon.    

Apple Mail

  1. Open the WhosOnLocation email, click Message in the menu bar.
  2. Click Add Sender to Address Book.

Unblock WhosOnLocation domains

To set up access to your WhosOnLocation account for end-users, ask your IT team to add the following email addresses and domains to your unblocked list.

Domains

  • https://whosonlocation.com
  • https://whosonlocation.zendesk.com
  • https://mobile.whosonlocation.com
  • https://induct.whosonlocation.com
  • https://evac.whosonlocation.com
  • https://login.whosonlocation.com
  • https://helpdesk.whosonlocation.com

Email Address

  • msg@whosonlocation.com