Making Your Visitor Hosting Mandatory

Force visitors to choose a host when signing in. You must have an Administrator User Role to make Visitor Hosting Mandatory.

Many organizations require, as part of their visitor, security, and health and safety policy, visitors to be hosted or accompanied by an employee at all times. You can enable an option that forces visitors to choose a host.

Setting Up Mandatory Hosting

To set up Mandatory Visitor Hosting, sign in as an Administrator, then:

  1. Go to Tools > Locations.
  2. Click View next to your location.
  3. Select Questionnaire Manager from the left-hand menu.

    You will be on the Basic Questions Visitors tab and Visit Options sub-tab.
  4. Select the Required option for Host Selection.
  5. Click Save.


Customers will now have to choose a host when signing in. If you have any Sign In/Out Kiosk Question Rules set up, you will need to enable the option in those rules as well.

How It Works

When a visitor signs in they are asked 'Are you visiting someone today?' They then have the option of selecting Yes or No. If they select No, they move on to the next question.

When Visitor Hosting Mandatory is turned on, they are no longer asked this question. Instead, they are prompted to enter an Employee name and must do so before continuing.

Similarly, a Sign In/Out Manager will also have to select an employee Host when signing in a visitor.

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