Adding Frequent Visitors

Add visitors people to your personal frequent visitor list. Any user can create their own frequent visitor list.

Creating a frequent visitor list is useful for pre-registering visitors that come on-site often to save you and them time and hassle. You can add visitors manually one at a time, or add multiple entries at once with a CSV import.

You can navigate to your frequent visitor list two ways, from the Home page click Go next to Manage my Frequent Visitor List, or select My Visitors from the top toolbar and select My Frequent Visitors.

Manually Add Frequent Visitors

When manually adding a frequent visitor, you can enter any information asked upon sign in for visitors to your location. These options are set up by Administrators for your location.

From the Frequent Visitor page:

1. Click Add Frequent Visitors

2. Click Add a visitor Manually

3. Enter as much information as possible about the visitor.

You must enter any fields with a red asterisk, all other fields are optional.
Remember to check all question tabs across the top of the page.

4. Add the visitor to a Visitor Group if you want them to be grouped with other frequent visitors.

5. Click Save

The visitor will be saved to your frequent visitor list for you to add to pre-registered events. You can view and edit the details of this visitor by clicking the View button next to their name. You can add or remove them from a visitor group by selecting them using the checkbox and running an action from the Run an Action dropdown menu.

Adding Multiple Visitors via CSV Import

If you have a lot of frequent visitors you may want to add multiple entries in one go, you can do this by importing a CSV file of frequent visitors. You can only enter basic information using this method, if you want to add further detail you can do so individually once the visitors have been imported.

Please Note: You will need to use the template provided for frequent visitors to import your CSV file successfully. You can download this in the application or here. When you have prepared your file, please make sure to save this in the CSV UTF-8 format for the best results.

First, you will need to prepare your CSV file for import. You can download a template above, or from the Frequent Visitor page by clicking Add Frequent Visitors.

The only fields you must enter for each visitor are Full Name and From. You must not edit any headings for the CSV file to import successfully.

Once your template is prepared, you are ready to import it to your WhosOnLocation account. From the Frequent Visitor page:

1. Click Add Frequent Visitors

2. Click Import your visitor List from a CSV File

3. Click Select CSV File

4. Select the file from your computer and click Open

5. Click Import Frequent Visitors

The visitors will be saved to your frequent visitor list for you to add to pre-registered events. You can view and edit the details of each visitor individually by clicking the View button next to their name. You may want to add more details to each visitor as required by your organization.

You can also add or remove them from a visitor group by selecting them using the checkbox and running an action from the Run an Action dropdown menu.

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