Setting Up WolMobile Options

How to set up options for WolMobile for locations and service providers. You must have the Administrator or Service Provider Manager user role assigned to access these settings.

The options available to configure are Sign In/Out and Location Services. These need to be done for each location using WolMobile and service providers separately.

WolMobile is an add-on and must be activated by the account owner before use. To activate the add-on, go to Tools > Account > Add-on Management, click Yes for the add-on and click Save.

Please Note: Push notifications are not configured in the WolMobile settings in the desktop application. Please see the Helpdesk article Push Notifications for WolMobile for more information.

Set Up for Locations

  1. Go to Tools > Locations.
  2. Click View next to your location.
  3. Select WolMobile from the left-hand menu.
  4. Configure the available settings. See below for more information on each setting.
  5. Click Save.

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WolMobile Settings

 

Sign In/Out

Allow employees to sign in and out of any location they have access to.

Employee Location Services

Send the GeoLocation of the employee to WhosOnLocation for reporting.

You can activate this for All Employees, Employees in specific Departments, or Selected Employees Only.

You can set the GeoLocation to send location information manually or automatically.

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  • Ask to send the GeoLocation will prompt the user to send their geolocation on sign in and out, and enable the option for GPS tracking, but will not force this action.
  • Auto send the GeoLocation will automatically send a user’s GeoLocation on sign in and out and enable the option for GPS tracking.
  • Auto enable “Follow my GeoLocation” will automatically enable GPS tracking for the entire time the user is signed into a location.

Set Up for Service Providers

  1. Go to Tools > Service Provider Manager.
  2. Select WolMobile from the left-hand menu.
  3. Configure the available settings. See below for more information on each setting.
  4. Click Save.

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WolMobile Settings

Sign In/Out

Allow service providers to sign in and out of any location they have access to.

You can activate this for All Service Providers, or Service Providers in specific Organizations only.

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Location Services

Send the GeoLocation of the employee to WhosOnLocation for reporting.

You can activate this for All Service Providers, or Service Providers in specific Organizations only.

You can set the GeoLocation to send manually or automatically.

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  • Ask to send the GeoLocation will prompt the user to send their geolocation on sign in and out, and enable the option for GPS tracking, but will not force this action.
  • Auto send the GeoLocation will automatically send a user’s GeoLocation on sign in and out and enable the option for GPS tracking.
  • Auto enable “Follow my GeoLocation” will automatically enable GPS tracking for the entire time the user is signed into a location.
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