Granting Access To WolMobile

How to enable WolMobile access for employees and/or service providers. You must have the Administrator and/or Service Provider Administrator user role enabled to access these settings.

Once you have activated your add-on and enabled your settings, you can grant access for your employees and service providers to log into and use WolMobile.

Please Note: WolMobile is a native app which needs to be downloaded from the App Store (iPhone) or Play Store (Android).

There are two ways to grant access to a user, individually or in bulk. Both options require you to navigate to either the employee or service provider member list.

Granting Individual Access

From your employee or service provider list:

  1. Click View next to the person’s name.
  2. Select WolMobile from the left-hand menu.

  3. Click Send WolMobile URL.
  4. Select either Send via Text Message or Send via Email.

    Please Note: If the employee or service provider does not have a cell phone number or email in their account profile, the corresponding option will be greyed out.
  5. Click Close on the confirmation.


The WolMobile code that is displayed in the user’s profile will not be active until it is sent to the user. If you Generate a New Code for a user, they will need to be sent it again to activate.

Granting Bulk Access

From your employee or service provider list:

  1. Select multiple users using the checkbox on the right of their record.

  2. Click the Run an Action Menu.
  3. Select Activate WolMobile.
  4. Click the Select an Option menu.
  5. Select via Email or via Text Message.
  6. Click Run Action.


All users that have cell phone numbers or email addresses, depending on your chosen method of activation, will be sent their WolMobile code and have their access activated.

WolMobile Activation Notification

The notifications your employee or service providers will receive when they are sent a WolMobile Activation.

Via Email


Via Text


The recipient can then download the WolMobile app and enter their code to log in and use WolMobile.

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