There are a number of ways to determine if your internet explorer browser is running 64-bit or 32-bit browser.
The difference is important because the automated printing function in WhosOnLocation requires the PC or kiosk to use the MeadCo Script. There are two versions of the script to choose from when downloading (32-Bit and 64-Bit). Downloading the wrong one will require you to uninstall the first one and install the correct one.
The following instructions apply to Windows 8 Machines.
Step 1: Check System Type
- Click "Search" on your Charms bar and type "system"
- Select "System" from the search results to display information about your computer.
- Check the "System Type" entry. If it reads "32-bit Operating System," then you're also running the 32-bit version of Explorer. If it reads "64-bit Operating System," then you're using the 64-bit version of Explorer if you use Windows 8.
Step 2: Check Compatibility Mode
- Launch Internet Explorer from Desktop view.
- Select "Internet Options" from the Tools menu.
- Scroll down to the "Security" category and find the entry that says "Enable Enhanced Protection Mode." If the box next to the entry is checked, it means your 64-bit version of Explorer is set to process Web pages in 32-bit mode. If the box is unchecked, Explorer will process pages in 64-bit mode. Click "OK" to exit the options window.