Changelog 19: Visitor Passes and Tokens Update

New Visitor Pass Label Updates

You can now create different visitor passes for different people types. For example you may create a visitor pass template to be applied just for 'visitors' and a different designed pass for 'service providers like contractors and suppliers'.

Kiosk to Pass Relationship: You can also apply a specific template to a specific Kiosk. So the ability to issue a visitor pass on a specific kiosk and a different pass on a different kiosk, in the same location, now exist.

Naming Passes: You can now add a name to a visitor pass template. This is specifically useful when you have multiple pass templates.

Where is this useful? For those locations with multiple kiosks there is often a requirement to issue passes that reflect 'where' that person signed into your location. You can for example issue visitors or contractors with a specific template pass if they use the kiosk at Main Reception however; if they use the kiosk located in the Warehouse you could issue them a pass using a specific 'Warehouse centric' template.

Service Provider Tokens

You can now record tokens against Service Provider members profiles. This allows service providers to scan in and out of a location, as opposed to having to manually sign in. This is extremely useful if the location has high service provider traffic; and speed of sign-in is important.

Dynamic Question Presentment on Scan In

When a service provider scans their token (ID Card, Drivers License, Fob, etc....) the kiosk can do one of three things:

  1. Tag the service provider on or off: (no questions are presented to the service provider.
  2. Present any Basic Questions only for service providers: (Only the basic questions for service providers are presented; regardless of the existence of Custom Questions).
  3. Present both Basic Questions and Custom Kiosk Questions for service providers: (Both the basic questions for service providers as well as any Custom Questions are presented).
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