Fix passes printing across two labels with Internet Explorer

If you're using Internet Explorer and your badge passes are printing across two labels, check that you have the MeadCo ScriptX plugin installed.

The MeadCo ScriptX plugin is a tool that enables badge passes to be automatically printed from WhosOnLocation. It formats the badge pass each time to fit your labels. It is needed for all kiosks and computers using Internet Explorer. The iPad WolKiosk app does not require this tool.

An example of a badge pass printed without the MeadCo ScriptX installed:

To fix this issue, you will need to install the MeadCo Script. The instructions are outlined in Step 1 of this Help Center article.

Support for Internet Explorer will end on 17 August 2021. Please switch to a supported browser before this date.