Badge pass FAQs

Can I pre-print visitor badges?

WhosOnLocation can pre-print badges for pre-registered visitors:

• Receptionists can pre-print badge passes from their PC on to a printer installed on their PC
• Receptionists can pre-print badge passes from their PC onto a printer installed on a kiosk PC. The kiosk must have print sharing enabled.
• Receptionists can pre-print badge passes from the kiosk.

Learn more about pre-printing badge passes.

Can you have two passes printed automatically?

To print two badges automatically:

1. Go to Tools > Locations.
2. Click View next to the location.
3. Select Sign In/Out Kiosks from the menu on the left side.
4. Click View next to the relevant kiosk.
5. Select the Printing tab.
6. Select the checkbox next to Automatically Print Duplicate Label.
7. Click Save and Close.
   
   

Can I reprint visitor badges?

You can reprint any visitor badge at any time:

1. Go to Tools > Sign In/Out Manager.
2. Click Sign Out.
3. Find the visitor, then click Print Pass.
   
   
   

How do I customize the badge design?

Visitor badges can be customized to show the visitor's name and the organization they are from. You can also hide or display other information including:

• Your organization’s logo
• Photo
• Date and time of sign in
• Barcode (for scanning out on departure)
• Badge number
• Host name (who the visitor is visiting)
• Evacuation assistance
• Default tag name like the word ‘visitor’ or ‘guest’ on the Pass

To learn more about customizing the badge design. 

What type of barcode is on the pass?

If you add barcodes to your badge pass templates, your visitor or service provider badge passes will include Code-128 1D barcodes.

Code 128 is a very high-density barcode symbology. It is used for alphanumeric or numeric-only barcodes. It can encode all 128 characters of ASCII and, by use of an extension character (FNC4), the Latin-1 characters defined in ISO/IEC 8859-1.

Code 128 is widely used and can be decoded with virtually any barcode reader. 

Which printers work with WhosOnLocation?

We currently support both the Dymo 450, 450 Turbo, Brother QL-720NW, QL-820NWB, TEMPbadge BP4 / GoDex DT4 printers.

If you are printing from an iPad using our WolKiosk app then we only support the wi-fi enabled Brother QL-720NW and QL-820NWB printers.

These label printers utilize thermal printing technology and only print in greyscale or black on white.

WhosOnLocation also supports printing to CR80 plastic or pvc card printers, and by default color printing.

What if I need visitor badges that expire?

You can choose to show the time and date of entry on every badge, but we understand that some teams might require a higher level of security.

WhosOnLocation supports expiring badges. The following printers and manufacturers badge codes are supported:

Brother QL-720NW and QL-820NWB

• Label Manufacturer: VisitorPass Solutions
• Badge Code: #VBRT3
• Size:  81 x 62mm (3.2" W x 2.44" H)

TEMPbadge BP4 / GoDex DT4

• Label Manufacturer: IDenticard (TEMPbadge)
• Badge Code: 06151 and 02050
• Size: 71 x 49mm (2.8125” W x 1.935” H)

What Printer label sizes can I use?

Windows Kiosks & PCs

Printer	Label Manufacturer	Label Code	Label Size
Dymo 450 and 450 Turbo	Dymo	99014 / 30323 / 30573	101mm X 54mm (3.976” W x 2.126” H)
	Dymo	99015 / 30324	70 x 54mm (2.755” W x 2.126” H)
	IDenticard (TEMPbadge)	06151	71 x 49mm (2.8125” W x 1.935” H)
Brother QL Series	Brother	DK22205 / DK2205 Continuous White Tape	101 x 62mm (3.976” W x 2.441” H)
	Brother	DK-1234 Adhesive Name Badge White Paper Labels	60 x 86mm (3.4" W x 2.3" H)
	Brother	DK-11201 Standard Address White Paper Labels	29 x 90mm (3.5" W x 1.1" H)
	Brother	DK-11208 Large Address labels	38 x 90mm (3.5" W x 1.4" H)
	Visitor Pass Solutions	#VBRT3 3" TAB-Expiring Direct Thermal Badges for Brother Printers	81 x 62mm (3.2" W x 2.44" H) Tab not included
TEMPBadge BP4	IDenticard (TEMPbadge)	06151	71 x 49mm (2.8125” W x 1.935” H)
	IDenticard (TEMPbadge)	02050	71 x 49mm (2.8125” W x 1.935” H)
GoDex DT4	IDenticard (TEMPbadge)	06151	71 x 49mm (2.8125” W x 1.935” H)
	IDenticard (TEMPbadge)	02050	71 x 49mm (2.8125” W x 1.935” H)

iPad Kiosks

Printer	Label Manufacturer	Label Code	Label Size
Brother QL-720NW and QL-820NWB	Brother	DK22205 / DK2205 Continuous White Tape	101 x 62mm (3.976” W x 2.441” H)
Brother QL-720NW and QL-820NWB	Visitor Pass Solutions	#VBRT3 3" TAB-Expiring Direct Thermal Badges for Brother Printers	81 x 62mm (3.2" W x 2.44" H) Tab not included

How many labels come in a roll?

The number of labels depends on the type of label you are using. Below are the number of labels that come on a roll purchased from the manufacturer:

Dymo

• 99014 – 220
• 99015 – 320

Tempbadge

• 06151 – 1000
• 02050 – 500

Brother

• DK-1234 – 260
• DK-11201 – 400
• DK-11208 – 400
• DK22205 – 300 approx.

Visitor Solutions

• #VBRT3 – 250

What is the Meadco Scriptx?

When you normally print from a browser a printer dialog pop up window appears asking you to select your printer and set the print preferences like orientation etc.… This would be cumbersome and not very friendly for receptionists and visitors.

ScriptX is a tool that enables Badge Passes to be automatically printed from WhosOnLocation without the need for the Receptionist to select a printer each time they print a badge or for a visitor to have to select a printer just to get a badge.

Meadco ScriptX is required to be installed on the receptionists’ PC if they are printing passes from a printer installed on their PC. It is also required on Windows kiosks if that kiosk is printing passes.

The only time MeadCo ScriptX is not required is when the kiosk is an iPad. ScriptX is not needed as iPads use shared wi-fi and AirPrint to print and communicate with the printer.