Add a Kiosk
1) To Add a Kiosk go to Tools > Locations > and select the green View button found alongside the location you wish to add a kiosk to.
2) On the left side of the screen you will find the configuration and personalizaton options for the chosen location. Select the option titled: Visitor Kiosks
3) Select the blue 'Add a New Kiosk' button. You will be taken to a kiosk setup screen. This screen has a series of tabs to work through; the first being Settings. Complete the following:
Give your kiosk a unique name (like 'Reception Kiosk'). Note: If you intend on deploying more than one kiosk in the same reception area you might name the first one "Reception Kiosk 1" and the second "Reception Kiosk 2" and so on for additional kiosks.
Location Access Control Point (LACP)
Assign your Kiosk to a Location Access Control Point within your Location. In most situations your kiosk is setup at reception so you might create a LACP called "Main Reception". In the case of a manufacturing operation you might also have a kiosk setup at the "Warehouse Entrance".
How are LACP's used in the visitor process?
When a visitor signs in we record their name, from, and the answers to any question you have setup. We also record automatically the date and time they signed in, the name of the kiosk they used and the name of the LACP the kiosk was situated at. In addition; the employee hosting the visitor can receive a visitor arrival notification and if the LACP is known we advise the employee which LACP the visitor is waiting for them at. Why walk out to reception when the visitor signed in at at the Warehouse Entrance.
You can manage your list of LACP's for the location by going to Tools > Locations > View and on the left side of the screen in the Directory select Access Control Points and Zones.
Select the type of kiosk you are setting up.
Standard PC with Keyboard and Mouse: If you select this option you will also be given the option of how to display questions. Your choices are All on one Screen or On Seperate Screens.
Touch Screen PC: Also can mean tablet (we support Windows based tablets like Surface Pro only). Select this option if the kiosk has a touch enabled screen. Note you can have a touch-enabled screen and still include a keyboard and mouse with it - giving your visitor the option to navigate via touch or via the more tradition keyboard and mouse method. In this scenario you would still select Touch Screen PC.
iPad: Select this option if your kiosk is an iPad. Note the iPad must have our WOLKiosk app installed from the Apple Store. If you select this option, more iPad specific options will appear - iPad Printing Mode and Enable iPad Camera Scan.
Enable Kiosk Print Sharing
You use 'Kiosk Print Sharing' when the receptionist does not have a Visitor Badge Printer installed on their PC; but you do have a printer installed on one or more kiosks; typically with the kiosk located within visibility of the receptionist.
When a receptionist signs a visitor in using their own WhosOnLocation user account on their own PC, the Badge pass will be printed by the kiosk that has 'Kiosk Print Sharing' enabled. If you have more than one kiosk setup as a Print Sharing Kiosk then the receptionist will be able to select which kiosk he or she wants the pass to be printed by. There is no print network sharing setup to do - we do the smarts in the background. Just enable 'Kiosk Print Sharing' here if applicable and we do the rest.
Auto Time-out and Countdown
To protect visitor data privacy when visitors are signing into your site, the process will timeout and return to the sign in / sign out screen after no activity has registered for this length of time.
The reason why you might set this up is that you don't want visitors that get half-way through the sign-in process and then because of being distracted and walking away from the kiosk - their private information is left displayed on the kiosk screen. In such circumstances the kiosk will return to the main kiosk home screen state if it detects no activity after the stated length of time you set here. (activity means a mouse click, a screen-touch, or keyboard insert).
Employee List Privacy
When a visitor enters the name of their host (employee) the kiosk can make the selection of the host easier by presenting a filtered dropdown list of employees matching what the visitor types in. For example: if they type in 'John Smith' the kiosk can present a dropdown list of all of the John Smiths that are employees. We also display the employee's title so where there are two employees with the same name the visitor can select the correct 'John Smith'. So what is 'Employee List Privacy?' This is a setting that will dictate 'when' and 'how' you want employee lists to be displayed. You can present your employee list as:
A Dropdown List
- As a dropdown list after 1 characters have been entered
- As a dropdown list after 3 characters have been entered
A Show Results Indicator
- As a 'show results' indicator 3 characters have been entered
- As a 'show results' indicator after an exact match
Login Email Address
Give your kiosk a unique email address. This need not be a registered email address within your email server or active directory instance. However the email domain must be one that matches your organization's employee email domains. So if your organization's email addresses are @mycompany.com then the kiosk email should be email@example.com
We recommend something like firstname.lastname@example.org
Password & Pin
1) Give your kiosk a unique password Re-enter the password to confirm it
2) Enter in a four-digit pin number that will be used to log the kiosk out and to change settings from within the kiosk.