Keeping Your Kiosk Secure

How to lock your screen to the WhosOnLocation application

All access to data within WhosOnLocation is governed by access rights and password protected. However, to further secure your organization’s information, we highly recommend you take the following steps to limit your visitor’s access to any other applications that are accessible at the Kiosk.

What does ‘locking down’ the Kiosk do?

By taking the following steps, you’ll be able to lock the Kiosk to the WhosOnLocation application only, so your visitors and employees can’t open any other applications - an important step to preventing visitors using tools to copy data or install remote access malware.

How do I lock my Kiosk?

This depends on the type of hardware you are using, please select your type of Kiosk below to view how to lock it down.

WolKiosk on iPad

The following steps will guide you through the process of locking your Kiosk by enabling the Guided access settings on your iPad. Please note:

Initial set up

  1. Go to the general Settings for your iPad > General > Accessibility > Guided Access.
  2. Toggle Guided Access to on.
  3. Select Passcode Settings.
  4. Tap Set Guided Access Passcode.
  5. Enter a passcode.
  6. Go back to Guided Access.
  7. Toggle Accessibility Shortcut to on.
  8. Toggle Mirror Display Auto Lock to on.
  9. Exit Settings and return to the homepage.

Activating guided access

  1. Open the WolKiosk application and log in as usual.
  2. Triple click the Home button.

How do I end the Guided Access session?

  1. Triple click the Home button.
  2. Enter your Guided Access passcode.
  3. Select End.
Please Note: If you have multiple Kiosks at your location, you’ll need to set Guided Access up on each device.

Windows Kiosk

As Kiosks using the Windows operating system are run across a range of devices and browsers, there are a number of methods for locking the screen. We’re working to bring you clearer steps for securing your Windows Kiosks, but in the meantime, we’ve outlined some options that have worked for our customers in the past.

Third Party Software

We have several customers who have successfully locked down their Kiosks using KioWare, a third party software provider. KioWare’s ‘Lockdown’ products allow you to restrict access, so users can only visit the applications and websites you select. The latest addition of KioWare for Windows supports the Chrome browser engine, as well as Internet Explorer. If you decide to try this option, please ensure you’re using Windows 10. You can find further details about their software here:


Another option is to restrict which apps can run on a Kiosk using Applocker. It’s worth noting this is a complex process requiring technical knowledge and experience, so you may need assistance from your organization’s IT team. You’ll also need an Enterprise or Education edition of Windows 10 to access Applocker. Further details can be found here:

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