AWS Data Hosting

We are currently in the process of migrating all existing users onto the AWS platform. This article will be relevant for users once they have been migrated. Dates for migration are as follows:

  • UK, Ireland, and Europe - January 26, 2020 at 08:00 UTC
  • United States and Canada - February 9, 2020 at 01:00 CST
  • Australia - February 16, 2020 at 20:00 AEDT
  • New Zealand - February 23, 2020 at 22:00 NZT

WhosOnLocation uses Amazon Web Services (AWS) to host our customer’s data in several regions around the world. There are several key reasons why we have chosen to use AWS for data hosting:

  • Security – Protecting your data and security is always of the highest priority. AWS and the tools we use to manage our infrastructure give us improved control, visibility, and auditing of changes made within the infrastructure. 
  • Scalability – AWS provides great flexibility in how we monitor and scale our application and infrastructure to meet our customers’ needs and expectations. 
  • Flexibility – Public cloud providers such as AWS offer a range of technical capabilities which we can use to improve our capabilities, both in terms of delivering new features to our customers, as well as keeping the application running smoothly.
  • Availability – AWS gives us the tools to deliver consistently high availability to all users around the world.
  • Infrastructure Certification – AWS is certified under the ASD Certified Cloud Services List (CCSL) for unclassified data and aligns with the compliance requirements of ISO-27001 in its infrastructure. This means that our hosting infrastructure meets global industry standards necessary for clients who operate in highly regulated industries.

Where in the world is my data hosted?

Your data will typically be hosted in the closest region to you based on the country you select when first registering for an account.

Account Country

Region

Primary Server Location

New Zealand

Australia

Asia Pacific

Sydney

Canada

Canada

Central

European Countries

Europe

Frankfurt

United Kingdom

Ireland

South Africa

United Kingdom

London

United States of America

United States

North Virginia

Most other countries will have their data hosted in the United States. If you’re not sure where your data is/will be hosted, get in touch with our team at support@whosonlocation.com for clarification.

Backups

We also keep several backups of all customer data; these are kept for 12 months from the date of backup.

All backups will be in the same region as the primary data center.

FAQs

What certifications does AWS hold?

AWS holds many certifications including ISO, SOC, and CSA.

Click here for a full list of certifications.

Does AWS perform penetration tests?

Yes, AWS continually tests its infrastructure. For more information see here.

I am in New Zealand, why is my data stored in Australia? 

AWS Sydney provides the closest region to New Zealand and is widely used by New Zealand government and companies. For more information about New Zealand data protection click here.

Do you have a security statement? 

Yes, click here to read the full statement.

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