About subscriptions and billing

WhosOnLocation offers a range of pricing plans and payment types. Get in touch with our Support team if you have any questions about billing or your pricing plan. 

Pricing plans

Check our website to view the available pricing plans.

Plans are tired depending on the number of visitor/contractor sign-in/outs, employee sign-in/outs, and SMS credits.

Each time someone signs in or out, it is one movement. An employee records at least two movements each day: one when they arrive and one when they leave.

Our pricing plans include all features (add-ons), except for:

Request a quote or invoiced billing by contacting our Support team.

SMS charges

Each pricing plan contains an SMS allowance. Once you’ve used the allowance, you can purchase additional SMS credit packs. A pack consists of 1000 SMS credits.

SMS charges vary from country to country. The current rates excluding tax are:

Country SMS pack rate 
 United States  USD $50
 United Kingdom  GBP £50
 Australia  AUD $140
 New Zealand  NZD $140
 Canada  CAD $50
European Union  EUR €50

All other countries must choose one of the above currencies to be invoiced in.

Types of payment

We accept three forms of payment:

  • Credit card
  • Direct debit
  • Wire transfer (for annual payments only)

When submitting your billing details, confirm if you’d like to pay monthly or annually in advance.

Cancel your subscription

If you sign up for a pricing plan, the term of the agreement is 12 months. You can cancel your subscription with 30 days' written notice at any time.

For more information, check the Master Subscription Agreement.

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