On-boarding FAQs
We've taken our top On-boarding questions and rolled them into a quick FAQ.
- Visitor Management Feature Overview Video
- How do I add other people in my organization to collaborate with?
- How do I set up a Kiosk? Where is the screen for visitors to log in to?
- How can I see what my kiosk will look like?
- How do I change the questions that are asked on the Kiosk?
- What hardware do I need to use WhosOnLocation?
- What is an Add-on?
- Are the Add-ons included in my trial?
- How much do the Add-ons cost?
- Where is the Contractor/Service Provider option in my account?
- Is there a Health and Safety notice/acknowledgement section for the Kiosk?
- Why aren't I receiving any notifications when a visitor signs in?
- Where can I store documents for insurance/qualifications?
- How do I add an employee?
- How can we send the Employee sign in/out times to our payroll system?
- Why do some employees name's have 'new', active', 'pending' or 'incomplete' next to them?
- Why can't I see certain features/everything in my account?
- When a different employee logs in, do they see what I see?