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  1. WhosOnLocation | Helpdesk
  2. Trial & Evaluation
  3. On-boarding FAQs

On-boarding FAQs

We've taken our top On-boarding questions and rolled them into a quick FAQ.

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  • How do I add other people in my organization to collaborate with?
  • How do I set up a kiosk? Where is the screen for visitors to log in to?
  • How can I see what my kiosk will look like?
  • How do I change the questions that are asked on the kiosk?
  • What hardware do I need to use WhosOnLocation?
  • What is an Add-on?
  • Are the Add-ons included in my trial?
  • How much do the Add-ons cost?
  • Where is the Contractor/Service Provider option in my account?
  • Is there a Health and Safety notice/acknowledgement section for the kiosk?
  • Why aren't I receiving any notifications when a visitor signs in?
  • Where can I store documents for insurance/qualifications?
  • How do I add an employee?
  • How can we send the Employee sign in/out times to our payroll system?
  • Why do some employees name's have 'new', active', 'pending' or 'incomplete' next to them?
  • Why can't I see certain features/everything in my account?
  • When a different employee logs in, do they see what I see?

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