Custom questionnaire reports

The custom questionnaire reports are used to view the answers given to custom questionnaires as set up in the questionnaire manager in each location by administrators. You must be a Report User to access the customer questionnaire reports.

Use these reports to keep track of the answers people have given for custom questions. You can view custom questions from any location and you can only view results from one custom questionnaire at a time.

Run the report

  1. Go to Reporting > Custom Questionnaire Reports
  2. Select the status of your questionnaire: Active are currently assigned to a kiosk, Inactive are not assigned to a kiosk, or Archived cannot be assigned to a kiosk. 
  3. Select your questionnaire, only questionnaires with the selected status will appear.
  4. If you are searching for responses from a particular person, enter this in the Keyword Search field.
  5. Click Search.

Report fields

There are some fields that are standard across the reports for all custom questionnaires:

  • Submitted - The date and time the custom questionnaire was answered
  • Questionnaire Name - The name given to the questionnaire when it is set up
  • Questionnaire Type - When the questionnaire appears, either sign-in or sign-out
  • Questionnaire Audience - The type of people that are asked to take the questionnaire, visitors, employees, or service providers
  • Questionnaire Frequency - How often the questionnaire needs to be taken, can be set to any frequency
  • Responder Name - The name of the person who took the questionnaire

All other fields are the questions of the questionnaire and the details provided are the answers. Any blank fields are questions that were not asked due to the question tree.

Exporting

You can export the report you are viewing by clicking the Export Report as CSV button.

The CSV file will show all possible fields for that report including columns that are not currently being viewed.

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