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COVID-19 Feature Set
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Employee Management
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Contractor Management
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Safety Features
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API & Integrations
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Add-ons
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Printing & Badging
Promoted articles
COVID-19 Feature Set
Touchless sign in/out
- Introduction: Touchless sign in/out
- About touchless kiosks
- Set up a touchless kiosk
- About QR code posters
- Set up a QR code poster
- Touchless kiosk setup tips
Pandemic Screening Management
- COVID-19 contact tracing
- Highlight hand sanitizer use as a mandatory rule for all visitors
- Update your Welcome Greeting to reflect your rules of entry
- Notify pre-registered visitors of your new Visitor Screening Process
- Create a pandemic questionnaire to identify at risk employees and guests
- Create Red Flag Alerts based on responses to your Pandemic Questionnaire
Manage employees working remotely
- About working from home and working remotely
- Gain visibility of employees on-site, off-site, or working remotely
- Set up recurring best practice reminders for employees 'working from home'
- Manage crisis event notices and keep your employees updated
- Your office is in lockout - set up alerts for employees breaching the lockout
Location Settings
Setting Up a Sign In/Out Kiosk
- About sign in/out kiosks
- Add a sign in/out kiosk
- Sign in/out kiosk settings
- Sign in/out kiosk mode
- Sign in/out kiosk printing
- Sign in/out kiosk notifications
Managing Your Sign In/Out Questions
- About Questionnaire Manager
- Set up basic visitor questions
- Set up basic questions for contractors
- Set up basic questions for employees
- About custom questions
- Create a custom questionnaire
Photo capture
Deliveries
Multi-Tenant Sign In/Out Manager
Kiosk troubleshooting
- Check your Internet Explorer browser type
- Set up Internet Explorer to open in kiosk mode
- Use Internet Explorer full screen mode
- Fix unknown activation key issue
- Fix a frozen PC kiosk
- Change your iPad auto-lock settings
Trial & Evaluation
Getting Started
- Getting to know WhosOnLocation
- Set up your account and first location
- Ways to sign in to a location
- Suggested set up steps
- Contact WhosOnLocation support
- Add-on overview
Security & Privacy
- AWS Data Hosting
- About GDPR
- GDPR compliance settings and features
- Security Statement
- Customs-Trade Partnership Against Terrorism (C-TPAT)
- Independent SSL Certificate Implementation
Software & Hardware
- Hardware for your WhosOnLocation kiosk
- Supported platforms and browsers
- Suggested kiosk devices
- Suggested printers
- Suggested scanners
- Kiosk stands
Purchasing
On-boarding FAQs
- How do I add other people in my organization to collaborate with?
- How do I set up a Kiosk? Where is the screen for visitors to log in to?
- How can I see what my kiosk will look like?
- How do I change the questions that are asked on the Kiosk?
- What is an Add-on?
- Where is the contractor option in my account?
Hardware and Software FAQs
User Types
Account Owner
- Introduction: Account Owner
- Update your account profile details
- Change your account date format
- Update your account billing details
- Manage your account add-ons
- View purged record audit
Administrators
- Introduction: Administrators
- Admin roles and permissions
- Update your location details
- Manage your location's automation and occupancy settings
- Add an access point
- Set up location zones
Employees
- Introduction: Employees
- Add a photo to your profile
- Change your WhosOnLocation password
- Add your frequent visitors
- Set up your visitor arrival notifications
- Sign in as an employee working remotely
Information Technology User
Reporting
- Introduction: Reporting
- People Presence report
- Custom questionnaire reports
- Acknowledgment notice reports
- Geolocation report
- Notification Summary
Contractor Portal User
- Using the WhosonLocation Contractor Portal
- Set up a Contractor Portal login
- About the Contractor Portal dashboard
- Manage your organization's details in the Contractor Portal
- Manage categories and groups in the Contractor Portal
- Manage members in the Contractor Portal
Sign In/Out Manager
- Introduction: Sign In/Out Manager
- Overview of Sign In/Out Manager features
- Sign in a visitor using Sign In/Out Manager
- Sign out a visitor using Sign In/Out Manager
- Sign contractors in or out using Sign In/Out Manager
- Sign employees in or out using Sign In/Out Manager
Employee Management
Contractor Management
Managing Contractors
- Introduction: Contractor Management
- Contractor organization profiles
- Add a contractor organization
- Add contractor organizations by CSV import
- Update contractor organizations
- Contractor member profiles
Contractor Portal
- About the Contractor Portal
- Manage your Contractor Portal settings
- Grant access to the Contractor Portal
- Manage data access permissions for the Contractor Portal
- Manage notifications for changes in the Contractor Portal
- Update your Contractor Portal Terms of Use
Contractor Contracts
Contractor Insurances
- Introduction: Insurances Management
- Update the default policy types list
- Manage insurance policy expiry notification recipients
- Manage insurance policy expiry notifications
- Customize your insurance policy expiry notifications emails
- Assign policy owner rights to a contractor
Contractor Notes
Safety Features
API & Integrations
Alcolizer
Alexa for Business
API
- Introduction: WhosOnLocation API
- Add or remove an API key
- Common tasks performed with the API
- Custom fields API
- Custom questionnaire API
- API requests
Brivo
- Introduction: Brivo
- Enabling the Brivo Integration
- Brivo Setup Wizard
- Brivo Configuration Overview
- Brivo User Sync Settings
- Brivo Site Settings
Calendar Invites
Deputy
OneLogin Sync
SCORM Cloud
SyncPortal
- Introduction: SyncPortal
- How To Create a Sync Profile
- Sync Profile Settings
- Sync Profile Connectors
- Setting up Microsoft Online Connector for SyncPortal
- Setting up PowerShell AD Connector for SyncPortal
Webhooks
WolGuard
- Introduction: WolGuard
- How To Enable WolGuard
- WolGuard Hardware Help
- Add or remove WolGuard users
- Log In and Select Access Point
- Using the WolGuard main menu
WolMobile Administrator Setup
- Introduction: WolMobile
- Enable the WolMobile integration
- Configure WolMobile general settings
- Set up WolMobile auto sign-in/out
- Configure a geofence for WolMobile
- Set up a Bluetooth beacon for WolMobile
WolMobile user
- Set up WolMobile on your phone
- Employee sign in or out using WolMobile
- Contractor sign in or out using WolMobile
- Use SOS on WolMobile
- Manage notifications in WolMobile
- Manage your WolMobile auto sign in/out settings
WolScan
Add-ons
Asset Management
- Introduction: Asset Management
- Assign the Asset Manager user role
- Set up an asset group
- Set up an asset type
- Create an asset
- Issue and return assets
Custom fields
Dashboards
Identity Management
- Introduction: Identity Management
- Enable the Identity Management add-on and assign the user roles
- Managing token types
- Add a token to an employee profile
- Add tokens to contractor member profiles
- About printing ID cards
Important Notices
Induction Management
- Introduction: Induction management
- Assign the Induction Manager user role
- Set up induction course notifications
- Set up an internal or external induction course
- Create a WOL eLearning induction course
- Clone an induction course
Multi-Language
Qualifications Management
Triggers
- Introduction: Triggers
- Enable the triggers add-on
- Create a trigger
- Trigger details
- Trigger Rules
- Trigger actions
WolEvac
- Introduction: WolEvac
- Enable the WolEvac add-on
- Give an employee access to WolEvac
- Add WolEvac to your phone
- Run an evacuation event in WolEvac
- Run a post-evacuation WolEvac report
WolPass
- Introduction: WolPass
- Assign the WolPass Manager user role
- Enable WolPass for a location
- Customize your WolPass email template
- Test your WolPass email template
- Send a WolPass
Printing & Badging
Getting Started
Badge Setup
Printing Setup
- Set up your Dymo 450 printer
- Set up your Brother printer
- Set up a Brother printer for an iPad using an IP address
- Set up your TEMPbadge BP4 or GoDex DT4 printer
- Set up your Citizen CL-S400DT printer
- Set up a PDC Certis B4-30 printer
Print badge passes
Manage MeadCo ScriptX
Printing & Badges troubleshooting
- Resolve printer time-out or sleep mode issue
- Fix automated label printing error
- Fix Brother printer label error
- Stop Firefox pop-up appearing while printing badge passes
- Labels printing small when using Internet Explorer
- Fix Internet Explorer printer not found error
Product updates
Announcements
- Changelog 80 – Custom shaped and multiple geofences for WolMobile
- Changelog 79 – WolScan improvements and new integrations
- Changelog 78 – A new look for WhosOnLocation, service provider changes, and more
- Changelog 77 – Automatically erase records + People Presence report update
- Changelog 76 – Deactivate WolMobile, custom questionnaire API, new languages
- Changelog 75 – Update to Privacy Policy and ANZ Privacy Statement