About the reports
Use the Notification Summary to view all SMS messages, emails, and push notifications sent using OnLocation. These can be notifications for guest sign-ins, triggers, kiosk notifications, induction expiries, or any number of other automatic and manual notifications and messages sent by the system.
The Notification Summary displays notifications from the past 13 months. They can be filtered by month and location. By clicking on a month, you can see a detailed view of the notifications for that month or extend the period to any custom amount of time.
Access the notification reports
- Go to Reporting > Notification Summary.
- Click on the relevant month.
- The Notification Report for the selected month will open. Use the filters to customize the information, then click Search.
Notification report fields
There are many fields you can use to search and display in the Notification Report:
- Sent - The date and time the notification was sent, can be used to filter results
- Method - How the notification was sent. Email, Push, or SMS, and can be used to filter results
- Type - Notification type, can be used to filter results
- Employee Name - The name of the employee that received the notification if applicable
- Recipient - The email address or phone number the notification was sent to
- Guest Type - The type of person the notification was sent about if applicable. Either visitor, pre-registered visitor, or contractor, and can be used to filter results
- Guest Name - The name of the person the notification was sent about if applicable.
- Credits Used - Number of credits used if a SMS message was sent
- Status - Shows whether or not the notification was sent successfully
Notification detail view
The View Info button is used to get an overview of the notification which was sent including queued time and exact sending time.
You can export the report you are viewing by clicking the Export Report as CSV button.
The CSV file will show all possible fields for that report including columns that are not currently being viewed.