Where is customer data stored?

We are currently in the process of migrating all existing users onto the AWS platform. This article will be relevant for users once they have been migrated. Dates for migration are as follows:

  • UK, Ireland, and Europe - January 26, 2020 at 08:00 UTC
  • United States and Canada - February 9, 2020 at 01:00 CST
  • Australia - February 16, 2020 at 20:00 AEDT
  • New Zealand - February 23, 2020 at 22:00 NZT

Click here to view information about the new hosting platform.

When a customer registers their account they are asked to select the country they are in. WhosOnLocation operates data centres in several regions. We refer to these as ‘server regions’. They are the United States, Germany, United Kingdom, Australia, Canada and New Zealand. The country you are in determines the server region your account data will be hosted in. WhosOnLocation never stores customer data on local devices or any other internal network.

The following table outlines the server region, and the countries those regions host accounts for.

Server Region

Countries and Territories

Data Centres

Certifications

United States

US, South America’s, Asia, South Africa, Middle East

AWS

Rackspace

 

Certificates

Fed Ramp Environment

Rackspace Certificates

Europe

Germany

AWS

Certificates

United Kingdom

UK, Africa

Rackspace UK

Rackspace Certificates

Australia

Australia

Zettagrid

Servers Australia

Certifications

Certifications

Canada

Canada

OVH

OVH Certificates

New Zealand

New Zealand, South Pacific

Catalyst

Certificates

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