Enable Calendar Invites
4: Select Enable, then select the green 'Yes' button
Enable: means the Integration is enabled and available for your users to use. They can immediately include firstname.lastname@example.org to any calendar event to automatically have WhosOnLocation create a pre-registered visitor event for their attendees.
Send to: When your employee creates a Calendar event in their Calendar client (Google Calendar, Outlook etc.) and includes email@example.com as an attendee; your WhosOnLocation account will automatically create the pre-registration event for attendees. However; your WhosOnLocation account requires the attendee’s full name, and name of the organization they represent (this is mandatory). Furthermore; you may require additional visitor information like phone number etc. So how does this ‘mandatory’ and ‘additional’ informational get populated for each attendee visitor?
There are two options available to you:
- Send to Invitees: Your WhosOnLocation account will send your attendee’s an email asking them to confirm their visitor profile information. The email includes a unique link for their profile.
- Send to Organizer: Your WhosOnLocation account will send the host that created the Calendar event an email asking them to complete the missing information. They do so by logging into their WhosOnLocation account and updating.
Email Exclusions: When your employees are adding attendees to their Calendar event they may include a meeting room or other resource. These resources often have linked email addresses. List (on a separate line) the email address of the meeting room or resource. By doing this we won’t add the meeting room or resource as a pre-registered visitor when your employee includes them in their attendee list.
Suggestions for your IT Team
Add firstname.lastname@example.org to your organizations email Contact List. When your employees are adding attendees to a Calendar meeting instead of having to remember to invite email@example.com you might set this email address up with a short contact name: e.g. Visitor, Guest, etc.
Can I use another email address other than firstname.lastname@example.org (e.g. email@example.com)?
Ask your IT department to create a unique email address for this purpose. So let's say you want to use firstname.lastname@example.org or email@example.com then ask them to do this and then ask them to apply the following forwarding rule so that emails to your preferred email address (say firstname.lastname@example.org) are automatically forwarded to email@example.com.
Then, add the alias email address to your email exceptions in the Calendar Invites settings:
Go to Tools > Account > Integrations > Calendar Invites > Settings. Add the email alias (firstname.lastname@example.org, email@example.com, etc) to the Email exclusions section and click Save.