Add location keywords for calendar invites

Learn how to add location keywords to help pre-register visitors to visit any location in your organization using calendar invites. To access these settings, you must be the Account Owner or have the IT Support user role.

How it works

Any employee who can sign into multiple locations through global roaming can also pre-register visitors in those locations. You can add keywords to locations that are substitutes for the location name when creating a calendar invite. 

Adding location keywords means that your employees don't have to enter the actual name of a location to pre-register guests there. This is useful if you want your calendar invites to have the names of buildings, meeting rooms, street names, or any other reference to the location.

This information shows in the calendar invite, not the visitor profile or OnPass (if enabled). 

Add location keywords

To add keywords: 

  1. Go to Tools > Account.
  2. Select Integrations from the left-hand menu.
  3. Select Calendar Invites.
  4. Click Settings.
  5. Select the Location Matching tab.
  6. Click Manage Keywords next to a location.

  7. Enter the keywords you want to be able to use instead of the location's name. Each Keyword must be on a separate line.
  8. Click Done.


Any keyword entered will now be matched to the corresponding location when added to the location field in a calendar invite.

Next step: Create your calendar invite. Add the details, including as an attendee, enter the keyword in the Location field, then send the invite to your attendees.