Billing Details

How to add or update your account's Billing Details. You must have the Account Owner user role assigned to access these settings.

When you are ready to subscribe to WhosOnLocation, you can enter your billing details in this section. And, if your billing details change, you can update them here.

Some of your billing details are generated by default as your organization's details and others will need to be added by you.

To enter or edit your billing details, go to Tools > Account, and select Billing Details from the left-hand menu.


Select a Plan - Select the plan for your first location from the drop down menu. If you're unsure what plan you should be on, select Unsure. If you want to enter your billing details before your trial ends, keep your plan on Trial.

Legal Organization Name - Your organization's legal name. This defaults to the account name, but can be changed if this is not the name used for billing.

Contact Person Name - The name of the person that we will contact for billing related queries.

Phone Number - The phone number of the contact person.

Email Address - The email address of the contact person.

Address - The address used for billing.

Billing Post/Zip Code - The post or zip code for the billing address.

Country - The country for the billing address. If you select Australia, additional fields will appear.

(Australia Specific) Australia Business Number (ABN) - The ABN for the organization.

(Australia Specific) Are you GST registered in Australia? - Select Yes or No.

Reference or Purchase Number - The reference which should be used for any billing.

Any additional comments or questions? - If you have a question around billing or comments about your account or billing information, you can include that in this field.

When you have added or edited your billing details, click Send Billing Information.

This will send these billing details to our support and accounts teams to review and action accordingly.

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