Update your location details

View and edit a location's details in WhosOnLocation. You must have the Administrator user role to access a location's details.

A location is defined as a physical location where you carry out your tasks and responsibilities. Locations are normally described as workplaces like head office, warehouse, school premises, manufacturing plants, but can also be non-workplaces.

Your WhosOnLocation account can support unlimited locations, each with its own unique country, date format, time zone, visitor policies and other settings to meet the requirements of that location.

If you need to add a new location, on the Locations screen, click Add New Location. Your subscription will be updated to include the new location.

Manage your location details

  1. Go to Tools > Locations.
  2. Next to the location you want to update, click View.


On the Location Details screen, update the following fields:

Field name Description Required
Location Name The name that your organization uses when referring to the location, e.g. Head Office, Corporate Office, Main Campus, Call Centre Y
Country The country the location is in Y
Physical Address The address where this location can be found Y
Post/Zip Code The post code, postcode, or ZIP code is a series of letters and/or digits appended to a postal address for the purpose of sorting mail Y
Phone Number The main contact number for the location Y
External ID An external identifier N
Time Zone The time zone that your location is in. The time is recorded for a lot of activities in WhosOnLocation so setting the correct time zone is essential for accurate record keeping. Y
Date Format The date format that your location uses. The date is recorded for a lot of activities in WhosOnLocation so setting the correct date format is essential for accurate record keeping. WhosOnLocation supports both mm/dd/yyyy and dd/mm/yyyy formats. Y
Time Format The time format you want to use for your reporting. WhosOnLocation supports 24 hour and AM/PM time formats. Y
Location Group If you add multiple locations, you can assign them to location groups. N
Primary Function The main function of this location. This field is used by WhosOnLocation to gain a greater understanding of where our service is being used. If this location serves multiple functions select Mixed Functions. Y
Location Description Add any location-specific information N


Manage your location groups

If you have multiple locations in WhosOnLocation, you can assign them to location groups. Using groups makes it easier to find a location when you have many locations. You can run the People Presence report by location and/or by location group if you use them. 

To add, edit, or delete the default groups, next to Location Groups, click Manage. Either:

    • Select a group, then click Close.

    • Click Manage Options to add, remove, or rename a group. Click Finish Editing, then Close.

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