During your free trial period users often create test records. After the trial period you may wish to remove these records from your account. You can purge these records in the People Presence report. Purged records cannot be restored.
To purge records:
- Go to Reporting > People Presence.
- Choose the location or select All Locations.
- Select the data source: Visitors, Employees, or Service Providers.
- Choose the report period and any other filters.
- Click View Report.
- Click Enable Record Erase/Purge, then click Continue.
- Select the records to purge using the checkboxes on the right.
- Click the Run an Action menu, then select Purge Records.
- Confirm that you want to purge the records.
- Click Run Action.