Update or delete contractor members

Edit or delete your contractor member records, either one at a time or in bulk. You must have the Contractor Manager user role to edit these records.

How it works

There are three ways to update your contractor member records:

If you need to record information not included in the default member fields, add custom fields in Contractor Manager before updating your members. If you're editing your members by CSV import, export your list of members once you’ve added your fields. It will contain both the default and custom fields.

Before you start, ensure the Contractor Manager add-on is enabled in the account. You'll also need the Contractor Manager user role. If either is missing, the Contractor Manager will not appear in your Tools menu.

Update a member manually

Edit a member's profile

  1. Go to Tools > Contractor Manager.
  2. Select Members from the left-hand menu.
  3. Use the search fields to find the member you want to update.
  4. Click View next to the member's name.

  5. Make changes to any of the member's information. You can use the left-hand menu to skip to the relevant area. Make sure to save the page after each change you make.
  6. Select Back to Members List when you are finished to return to the list of Contractor Members.

Delete a member

  1. Go to Tools > Contractor Manager.
  2. Select Members from the left-hand menu.
  3. Use the search fields to find the member you want to update.
  4. Click Delete next to the member's name.

  5. Click Remove to confirm.

Update members using the run action menu

The run action menu gives you a limited number of update options and a few unique options. You can run these actions on multiple members at once.

Available actions

  • Send Login Permission Email for Portal Users - This will email any selected members with the Portal User role type, inviting them to log into the portal. 
  • Assign to Organization - Assigns the members to a specified organization.
  • Remove an Assigned Organization - Removes a selected organization from the member(s). If the specified organization is not assigned to a member, that member will be skipped.
  • Change Status to - Select a status to change the member(s) to. You can choose Active, Pending, On-Hold, Inactive, or Banned. 
  • Activate OnLocation Mobile - Sends the members an email with their unique code and grants them access to the mobile app.
  • Deactivate OnLocation Mobile - Removes their access to the mobile app.
  • Send induction invitations - Send members invitations to complete an eLearning course. Select their course status, then send the invites., 
  • Pass Induction Course - Select an induction course for the members to manually pass using the current date for completion.
  • Delete Member - Deletes the members and their records from your account.
  • Grant Location Access - Give selected organization members access to specific locations. Only visible when viewing the member list within an organization. 
  • Remove Location Access - Remove the selected members' access to specific locations. Only visible when viewing the member list within an organization. 

Update via run action

  1. Go to Tools > Contractor Manager.
  2. Select Members from the left-hand menu.
  3. Use the checkboxes on the right-hand side to select the members to update. 
  4. Click Run an action, then select the action you want to update. If required, select the additional information.

Actions may take time to complete depending on the number of records selected. Once the action has finished, a message will display confirming the updated records number, and all changes will take effect immediately across the account.

Update members using the CSV import

To update your members in bulk, you need to export your member list, make any changes, and then import the updated list. There are options for deleting members when re-importing the list.

Step 1: Export your members and prepare the CSV file

  1. Go to Tools > Contractor Manager.
  2. Select Members from the left-hand menu.
  3. Click Export Members.

  4. Save the file to your computer.
  5. Make any changes to the member’s profiles. If you want to delete any members, remove them from this CSV file.
  6. Save your spreadsheet as a CSV file. For best results, use the CSV UTF-8 file type.

Step 2: Import your CSV file

Once your CSV file has been updated and is ready for import:

  1. Go to Tools > Contractor Manager.
  2. Select Members from the left-hand menu.
  3. Click Update Members.
  4. Click Import List from a CSV File.
  5. Click Select CSV File, select the saved file from your computer and click Open.
  6. Click Upload CSV File.

    Contractor-banned-status-update-import.png
  7. Check that the headings of your columns match the fields in MRI OnLocation. This should happen automatically. 
  8. Select the Unique Identifier. This will match the records in your file with the ones in OnLocation. The most helpful identifier to use when updating records is the System ID, as this is unique to every member.
  9. (Optional) If deleting any members, select the Remove Existing Records checkbox.
  10. Click Submit for Validation.

    Member-import-validation.png
  11. Click Confirm & Submit, then click Close.

Your members will update automatically, and you will be notified how many were edited or removed.