The Account Owner can purchase, cancel and change your organization's subscription anytime. Refunds are not given for cancellations or plan downgrades.
To view our range of plans, visit our website.
For more information on the terms of your subscription, check the Master Subscription Agreement.
To access your billing details:
- Go to Tools > Account.
- Select Billing Details from the menu on the left.
- Enter the plan change in the Any additional comments or questions? field.
- Click Send Billing Information.
Our support team will contact you to confirm your plan details and payment.