Choose who can sign in/out on your sign in/out kiosk

How it works

The kiosk Mode tab sets up which people types can use this kiosk and configure settings specific to each type. Settings include greetings, zone selection options, token scan, and more.

The contractor option is only available if that add-on is enabled. The options to activate deliveries are not available on inter-zone kiosks.

View more information on the settings for each people type: 

• Visitors
• Contractors
• Employees
• Deliveries

Update the kiosk mode

To access the Mode tab for existing kiosks:

1. Go to Locations, then select the location from the drop-down list.
2. Select Sign In/Out Kiosks.
3. Click View next to the kiosk.
4. Select the Mode tab.
5. Select the checkbox next to each people type you'd like to enable, then configure the settings. 
6. Click Save.

Visitor kiosk settings

Visitor fields include: 

• Pre-Registered Visitors Only - This will restrict visitor access to this kiosk only to visitors who have been pre-registered before coming on-site. Any walk-in visitors will be shown your customized message which appears when this option is selected.
• Remember returning visitor by - There are multiple options available for remembering returning visitors in the kiosk search. Returning visitors can sign in using various methods:
  
  • From (organization name)
  • Mobile number
  • Email address
• Kiosk Returning Visitors Search - The length of time a visitor who has been on-site previously will have their details stored for the next visit. If the visitor returns on-site within the chosen period, the answers to your basic sign in questions will be remembered. For a visitor to be remembered one of the options above will need to be enabled.
• Visitor Sign Out Options - Choose how visitors signing out manually through this kiosk can enter their name:
  • Require Exact Match Full Name which means they have to enter their full name.
  • Require Exact Match First Name or Last Name which means they only have to enter either their first or last name and can then choose themselves from a list to sign out.

• Visitor Greeting - Choose the welcome greeting that will be displayed for visitors when they sign in or select None if you do not want to display a greeting. 

• Visitor Area/Zone Selection - Activate to ask your visitor to choose which zone they are signing into at the start of their sign in process. Their chosen zone will determine which rules are applied to their sign in. If this is not enabled, the visitor will either be signed into the default zone for the kiosk access point or their host’s assigned zone, depending on your zone rules.

• Visitor Area/Zone Other - Allow visitors to enter the zone they are visiting as a free-text field. ‘Other’ zones will use the kiosk rules for ‘Any Zone’.

• Visitor Name Match - Only visible if you have employees or contractors enabled for the kiosk. When someone signs in as a visitor but their name matches a contractor or employee, the kiosk will check if they want to sign in as the matched person. You can update the instruction text that shows on the kiosk.
  
  Enabling this setting will display the full name and organization of the matching contractor or employee on the kiosk.

Contractor kiosk settings

Contractors fields include: 

• Contractor Greeting - Choose the Welcome Greeting that will be displayed for contractors when they sign in or select None if you do not want to display a greeting. You can customize these in the Welcome Greetings section of your location.
• Contractor Area/Zone Selection - Activate to ask your contractor to choose which zone they are signing into at the start of their sign in process. Their chosen zone will determine which rules are applied to their sign in. If this is not enabled, the contractor will either be signed into the default zone for the kiosk access point or their host’s assigned zone, depending on your zone rules.
• Contractor Area/Zone Other - Allow contractors to enter the zone they are visiting as a free-text field. ‘Other’ zones will use the kiosk rules for ‘Any Zone’.
• Contractor Token Scan - Enable to present the Area/Zone Selection for contractors when scanning a token to sign in. This step will be skipped if not enabled allowing for fast sign in for contractors if required.
  
  

Employee kiosk settings

Employee fields include:

• Employee Area/Zone Selection - Activate to ask your employees to choose which zone they are signing into at the start of their sign in process. Their chosen zone will determine which rules are applied to their sign in. If this is not enabled, the employee will either be signed into the default zone for the kiosk access point or the zone in their profile, depending on your zone rules.
• Employee Token Scan - Enable to present the Area/Zone Selection for employees when scanning a token to sign in. This step will be skipped if not enabled allowing for fast sign in for employees if required.
• Employee Area/Zone Other - Allow employees to enter the zone they are entering as a free-text field. ‘Other’ zones will use the kiosk rules for ‘Any Zone’.
  
  

Deliveries kiosk settings

Deliveries options are not configured in this tab because they require a more complex setup. Enabling Deliveries in this section will create a new tab for Deliveries.