Sign In/Out Kiosk Mode

How to configure the Kiosk Mode for a Sign In/Out Kiosk. You must have the Administrator user role assigned to access these settings.

The Kiosk mode is used to set up which people types can use this Kiosk and configure settings specific to each type. Settings include badge pass templates, greetings, zone selection options, and more.

Please Note: The Service Provider option is only available with that Add-on enabled and the Deliveries option is not available for Inter-zone Kiosks.

Kiosk Mode is the second tab you configure when creating a Kiosk. To access Kiosk Mode for existing Kiosks:

  1. Go to Tools > Locations.
  2. Click View next to your location.
  3. Select Sign In/Out Kiosks from the left-hand menu.
  4. Click View next to your Kiosk.
  5. Select the Mode tab.

There are four person types you can enable and configure; Visitors, Employees, Deliveries, and Service Providers; select all options you want to enable on this Kiosk. When an option is enabled the section to configure their settings will appear.

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Please Note: The options to activate Deliveries and badge pass templates are not available on Inter-zone Kiosks.

Visitors

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Pre-Registered Visitors Only – This will restrict visitor access to this Kiosk only to visitors who have been pre-registered before coming on-site. Any walk-in visitors will be shown your customized message which appears when this option is selected.

Kiosk Returning Visitors Search – The length of time that a visitor who has been on-site previously will have their details stored for the next visit. If the visitor comes back on-site within the chosen period, the answers to your basic sign in questions will be remembered.

Please Note: The organization question must be enabled in questionnaire manager to use this feature. If an organization is not entered by the visitor, they cannot be remembered.

Visitor Sign Out Options – The strength of security for visitors signing out manually through this Kiosk. You can set this to Require Exact Match Full Name which means they have to enter their full name, or Require Exact Match First Name or Last Name which means they only have to enter either their first or last name and can then choose themselves from a list to sign out.

Visitor Label – Enable the Badge Pass Template you have created in your account for visitors that you want to print on this Kiosk. If you do not choose a template, no badge passes will be able to print from this Kiosk for visitors.

Host Badge Pass Authorization – Only print a badge pass for your visitor when authorized by an employee. This adds security to authenticate visitors before they are issued a pass to enter your location.

Automatically Print Duplicate Label - Print two identical labels for your visitor on sign in. This won't work if you are using Host Badge Pass Authorization.

Visitor Greeting – Choose the Welcome Greeting that will be displayed for visitors when they sign in or select None if you do not want to display a greeting. You can customize these in the Welcome Greetings section of your location.

Visitor Area/Zone Selection – Activate to ask your visitor to choose which zone they are signing into at the start of their sign in process. Their chosen zone will determine which rules are applied to their sign in. If this is not enabled, the visitor will either be signed into the default zone for the Kiosk LACP or their host’s assigned zone, depending on your zone rules.

Visitor Area/Zone Other – Allow visitors to enter the zone they are visiting as a free-text field. ‘Other’ zones will use the Kiosk rules for ‘Any Zone’.

Service Providers

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Service Provider Label – Enable the Badge Pass Template you have created in your account for service providers that you want to print on this Kiosk. If you do not choose a template, no badge passes will be able to print from this Kiosk for service providers.

Service Provider Greeting – Choose the Welcome Greeting that will be displayed for service providers when they sign in or select None if you do not want to display a greeting. You can customize these in the Welcome Greetings section of your location.

Service Provider Area/Zone Selection – Activate to ask your service provider to choose which zone they are signing into at the start of their sign in process. Their chosen zone will determine which rules are applied to their sign in. If this is not enabled, the service provider will either be signed into the default zone for the Kiosk LACP or their host’s assigned zone, depending on your zone rules.

Service Provider Token Scan – Enable to present the Area/Zone Selection for service providers when scanning a token to sign in. This step will be skipped if not enabled allowing for fast sign in for service providers if required.

Service Provider Area/Zone Other – Allow service providers to enter the zone they are visiting as a free-text field. ‘Other’ zones will use the Kiosk rules for ‘Any Zone’.

Employees

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Employee Area/Zone Selection – Activate to ask your employee to choose which zone they are signing into at the start of their sign in process. Their chosen zone will determine which rules are applied to their sign in. If this is not enabled, the employee will either be signed into the default zone for the Kiosk LACP or the zone in their profile, depending on your zone rules.

Employee Token Scan – Enable to present the Area/Zone Selection for employees when scanning a token to sign in. This step will be skipped if not enabled allowing for fast sign in for employees if required.

Employee Area/Zone Other – Allow employees to enter the zone they are entering as a free-text field. ‘Other’ zones will use the Kiosk rules for ‘Any Zone’.

Enable Employee Badge Pass – Activate the employee badge pass printing rules you have set up for your location in the Questionnaire Manager. When activated the badge passes with rules will display for your reference. If you have not set up any printing rules for employee badge passes, no passes will be printed.

Deliveries

Deliveries options are not configured in this tab because they require a more complex setup. Enabling Deliveries in this section will create a new tab for Deliveries.

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