This article covers:
- How it works
- Access OnConnect
- OnConnect Integrations
- Partner Integrations
- Partners Professional Services
How it works
OnConnect features three main categories:
- MRI OnLocation Integrations - Integrations developed and maintained by the MRI OnLocation Product Development team. These solutions are available based on your organization’s subscription and are supported directly by MRI.
- Partner Integrations - Integrations provided by approved MRI partners. Examples include system connectors, analytics tools, and other solutions designed to work with your OnLocation account.
- Partner Professional Services - Services offered by MRI partners to help organizations extend or customize their OnLocation experience. This can include building custom dashboards, analytics, or other tailored solutions using the OnLocation API.
Access OnConnect
OnConnect is only available to users with one of the following roles:
- Account Owner
- Support User
- Global Administrator
If you do not have one of these roles, OnConnect will not be visible in your account.
You can access OnConnect in two ways:
From the Top Navigation Bar
- Click the OnConnect icon in the top-right corner, next to the Favorites icon.
- Hover to see the tooltip "OnConnect".
- Click to go directly to OnConnect.
From the Account Menu
- Go to: Tools > Account.
- Select OnConnect.
OnConnect Integrations
When you open OnConnect, you’ll see all OnLocation-developed integrations available to your subscription. You can search for specific options using keywords, apply filters to narrow your results, or browse the full range of products by expanding the category accordions and selecting an option. Integrations are displayed as tiles in a grid layout, each showing the integration name (e.g., Brivo, Calendar Invites), a brief description of its purpose and benefits, and an icon or logo representing the integration.
- Once you find a product and would like more information, click Learn more for a brief explanation.
- Click the Enable button.
- Click Confirm.
- Select Settings.
- In the Settings tab, you can configure and manage your details and features.
Partner Integrations
The Partner Integrations section is available in OnConnect for Account Owners, Support Users, and Global Administrators. This section provides a central place to discover and request information about available partner integrations.
Integrations are displayed as tiles in a grid layout, making it easy to browse, search, and compare options.
Once you find an integration you’d like to learn more about, you can request additional details directly from OnConnect.
To request information:
- Locate the integration tile.
- Click Request Info.
A form opens in a modal window.
- Review or complete your contact details and add any additional notes.
- Click Submit.
After submitting the form, a confirmation message appears, letting you know your request has been received and that the team will be in touch shortly.
If you want to review detailed documentation before requesting more information, you can download it directly from the tile.
To download documentation:
- Locate the integration tile.
- Click Download PDF.
The integration documentation downloads to your device.
Partners Professional Services
The Partners Professional Services section is available in OnConnect for Account Owners, Support Users, and Global Administrators. This section allows customers to discover and request professional services offered by approved partners.
The Partners Professional Services section provides visibility into partner‑delivered services, including implementation support, consulting, and other specialised offerings.
Once you find a service you’re interested in, you can request more information directly from OnConnect.
To request information:
- Locate the service tile.
- Click Request Info.
A form opens in a modal window.
- Review or complete your contact details and add any additional notes.
- Click Submit.
After submission, a confirmation message is displayed to confirm that your request has been received.