Update your Brivo door settings

Learn how to manage Brivo door matching. You need the Account Owner or IT Support user role to access these settings.

If you need to change matches you made for Brivo doors to OnLocation access points during the wizard or match any new doors, you can do so from this section.

  1. Go to Tools > Account.
  2. Select Integrations from the left-hand menu.
  3. Select the Brivo integration.
  4. Click Settings.
  5. Select Doors from the left-hand menu.


The number of unassigned doors (if any) will display in a red bubble next to the Doors option.

You can assign doors to their corresponding access points, allow doors to be opened by triggers, set if a door is signing a person in or out, and manually unlock a door for a short period.

Assign a door

The access points available will be based on the location that the door’s site has been matched to.

To assign a door:

  1. Click Assign next to the door. 
  2. Select an access point.
  3. Click Assign.


You cannot unassign a door from this section. To unassign a door, you need to update this in the setup wizard.

Allow a trigger to open a door

To allow a door to be opened by triggers:

  1. Click Config next to the door.
  2. Set Allow Trigger to open this door to Yes.
  3. Click Save.


This will not automatically create a trigger for the door, but it will allow you to set up a trigger to open this door in your corresponding location.

Use the door to update a person's status 

To automatically change the status of a person who uses the door:

  1. Click Config next to the door.
  2. Select Onsite for sign in or Offsite sign out next to Set Staff presence when accessing this door.
  3. Click Save.


Unlock a door

To manually unlock the door, click Unlock on the Manage Doors page. This will unlock the door for the period set in Brivo.