Lock down a kiosk

Learn how to lock the screen of your kiosk so that employees and guests can only access the WhosOnLocation application.

Access to data within WhosOnLocation is governed by access rights and password protection. However, to further secure your organization’s information, we highly recommend you take the following steps to limit your visitor’s access to any other applications that are accessible at the kiosk.

By taking the following steps, you’ll be able to lock the kiosk to the WhosOnLocation application only, so your visitors and employees can’t open any other applications - an important step to prevent visitors from using tools to copy data or install remote access malware.

Lock the kiosk

This depends on the type of hardware you are using, please select your type of kiosk below to view how to lock it down:

WolKiosk on iPad

To lock down your iPad kiosk, you'll need to set up Guided Access. This is an iPad setting that restricts the iPad to a single app. These instructions apply to iPad Air iOS14.

You need to install WolKiosk on your iPad before you start. 

1. Set up Guided Access on your iPad

  1. On your iPad, open the Settings app.
  2. Go to Accessibility > Guided Access.
  3. Switch on Guided Access.
  4. Tap Passcode Settings.
  5. Tap Set Guided Access Passcode.
  6. Enter a passcode.
  7. Go back to Guided Access, then switch Accessibility Shortcut on.
  8. Switch Display-Auto Lock to on.
  9. Return to the home screen.

2. Activate Guided Access

  1. Open the WolKiosk application and log in as usual.
  2. Tap the home button three times.

3. End the Guided Access session

  1. Tap the home button three times.
  2. Enter your Guided Access passcode.
  3. Tap End.
If you have multiple kiosks at your location, you’ll need to set Guided Access up on each device.

Windows kiosk

As kiosks using the Windows operating system are run across a range of devices and browsers, there are a number of methods for locking the screen. 

Third-party software

We have several customers who have successfully locked down their kiosks using KioWare, a third-party software provider. KioWare’s ‘lockdown’ products allow you to restrict access, so users can only visit the applications and websites you select. If you decide to try this option, please ensure you’re using Windows 10. You can find further details about their software here: https://www.kioware.com/

Applocker

Another option is to restrict which apps can run on a kiosk using Applocker. It’s worth noting this is a complex process requiring technical knowledge and experience, so you may need assistance from your organization’s IT team. You’ll also need an Enterprise or Education edition of Windows 10 to access Applocker. Further details can be found here: https://docs.microsoft.com/en-gb/windows-hardware/customize/enterprise/enterprise-custom-portal