Using auto sign in/out on OnLocation Mobile

Learn how auto sign in/out on OnLocation Mobile works and how to change the automatic sign in/out settings on your smartphone.

How auto sign in/out works

Auto sign in/out can be enabled for locations by your OnLocation administrators. If a location is using auto sign in/out, you can view and change your auto sign in/out settings.

There are three possible settings for auto-sign in/out:

  • Automatic – you will be auto-signed in/out when you enter/leave the location's geofence.
  • Prompt – you will be sent a push notification asking you if you want to sign in/out when you enter/leave a geofence.
  • Disabled – you will not be auto-signed in/out or prompted.

You cannot set your personal settings higher than the location settings, e.g. if the location is set to prompt at sign in, you can either use prompt or disable the feature. You cannot use automatic as this is higher than the location settings.

Location setup

Your location's OnLocation Administrator has set up one or more geofences around the location. Geofences work with your smartphone’s location services. When you cross into or out of a geofence, your smartphone will alert OnLocation Mobile, which will trigger the auto sign-in/out settings (or inter-zone movement if configured).

Your location may also have Bluetooth beacons set up. Beacons make your auto sign-in settings more accurate. They are small Bluetooth devices that connect to your smartphone automatically. When you cross the geofence, your smartphone will start scanning for beacons. Once connected to a beacon, the auto sign-in settings will activate. Beacons are only used for auto sign-in. Once signed in, the smartphone will not check for beacons until signed out again.

Technical limitations

Due to technological limitations, OnLocation Mobile custom-shaped geofences must have a circular boundary around them to conserve battery usage. The boundary ensures that your phone does not start checking your proximity to the geofence until you cross this line. If this boundary did not exist, your phone would constantly check your location and drain the battery.

Auto sign-out won't occur until you cross the circular boundary because phones don't register custom shaped geofences in the background. This is a limitation of geofence technology.

OnLocation Mobile can only pick up when you cross the circular boundary in the background, which has a minimum diameter of 100m. If the custom geofence is larger, the circular boundary will also be larger.

Android has lower reliability when picking up this boundary, so we've built a backup periodic location check-in. If it doesn't pick up the boundary, OnLocation Mobile will sign the user out on this check if they're off-site.


Manage your settings

Your OnLocation Mobile auto sign in/out settings are automatically set to your location’s default. If you want to change them:

  1. Tap the profile icon in the top-left.
  2. Tap Auto sign-in/out settings.
  3. Tap a location to manage settings. If the location shows Unavailable, the location's OnLocation Administrator has disabled auto sign-in/out.

  4. Tap Auto sign-in mode, then select the auto sign-in type.
  5. Tap Auto sign-out mode, select the auto sign-out type.
  6. Tap Confirm.


Each location has its own auto sign-in/out settings. You will need to make changes to these settings for each location individually.