Touchless kiosk user experience

How a visitor, service provider, or employee can use a touchless kiosk to sign in/out.

A fully touchless kiosk experience displays a QR code and instructions for a user to follow on the kiosk. This removes any need for the user to touch the kiosk screen, reducing the transfer of infection and allowing you to maintain a hygienic sign in/out process. Click here for details on how to set up a touchless kiosk.

Touchless kiosks can be set up for use by all person types entering your workplace.

Please Note: You cannot scan a token or WolPass to sign in using the touchless kiosk, you must scan the QR code displayed on-screen.

Touchless sign in experience

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Once signed in the user will be taken a page where they can sign out. The browser can be closed until they are ready to leave. They then re-open the browser and tap Sign Out.

Please Note: If using photo capture a user may be required to give their browser permission to access the camera.

Sign in questions

The touchless sign in questions (including custom questions) that are asked on a standard kiosk are also asked on the user’s smartphone. Below are some examples how they will look on the user’s smartphone.

Kiosk home page

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Name

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Mobile number

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Photo capture

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Purpose of visit

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Signature required waiver

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Sign out experience

To sign out, the user will need to re-open the browser on their smartphone and tap Sign Out.

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If they have closed the browser window, they can scan the QR code on the kiosk, tap sign out, enter their name, and confirm.

They will be taken to a landing page thanking them for their visit and advising them to close the page.

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