Include a government QR code in your visitor sign-in flow

Some governments require that anyone visiting a workplace must scan a government-issued QR code for COVID-19 contact tracing. When a case of COVID-19 is reported, the government uses this data to contact anyone who may have been exposed.

The government QR code is a separate system to the WhosOnLocation sign-in process, but it can be incorporated into your existing kiosk sign-in flow. This will ensure that visitors can easily comply with both the government requirements and your on-site health and safety policies.

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Update your sign-in flow

There are two ways to include the government QR code. The method depends on the type of kiosk you’re using:

  • A touchless kiosk or poster has a WhosOnLocation QR code that the visitor scans to sign in/out on their smartphone. You can add a question to your sign-in questionnaire that directs visitors to scan the government QR code poster.
  • A standard kiosk displays sign in/sign out buttons on the home screen of the tablet or computer. You can incorporate the QR code by adding it as an image in a sign-in questionnaire.

To get started, choose the relevant Help article:

If you don’t want to make changes to your kiosk or questionnaires, create a poster to display both QR codes.
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