Why we’re making the change
Microsoft will decommission Internet Explorer in the coming months. As a result, WhosOnLocation will no longer support Internet Explorer from 17 August 2021.
To ensure your WhosOnLocation experience is not impacted, please switch to a supported browser before this date. Supported browsers include:
- Microsoft Edge
- Safari – excludes badge pass printing support
Once you’ve switched browsers, you will no longer need to use the advanced printing plugin. This was only required for printing with Internet Explorer.
Set up WhosOnLocation in a new browser
To get set up with a new browser, repeat the following steps on each of your computers or kiosks:
- Install a supported browser on your computer or kiosk. This may not be required if a supported browser is already installed.
- Open the new browser, then log in to your kiosk or into WhosOnLocation.
- Set up the browser to print badge passes. You may like to also configure silent printing and kiosk mode at the same time.