Using the OnLocation Help Center

The Help Center is the online support site for MRI OnLocation. Any user can ask a question without needing to log in. 

About the Help Center

The Help Center includes support articles for all of OnLocation's products. To find an answer to your question, either search by keyword or click on a category to browse through the relevant articles.

As you enter a search term, the site will suggest some of the most relevant answers. You can either click on one of the suggested answers or go through to the full search results. 

Articles are grouped by category. Click the Browse all categories button on the homepage to see an overview of what each category includes. From here, click on a category to view the articles within each section. 

Accessing the Help Center

The Help Center can be accessed from the following places:

  • Go to
  • In OnLocation, click the search icon in the header and enter your search term. Help Center articles are listed at the bottom of the search modal. 
  • In OnLocation Mobile, click the menu icon, tap Help, then Help Center.
  • In the Contractor Portal, click Help in the header.

Need help? 

If you have a question that can’t be answered by an article, click Contact us on any page to get in touch with our team.