Verify an employee certification

Learn how to verify an employee certification. Only users with permission to verify the specific certification can verify these records. 

This article covers:

About verification

When a certification is set up, the owner can choose if it requires verification and who has permission to verify it. 

Verifiers can be:

  • Global Certifications Manager
  • Limited Certifications Manager
  • Certification Owner

If a Limited Certifications Manager does not have permission to verify a specific certification type or the employee is linked to a location they don't have access to, they won't be able to verify the record. 

Each day, employees with verifier permission will receive a notification when they log in, letting them know there are certifications to verify. 

If you need to check who verified a certification, users with the Administrator role can access the certification logs in the employee's profile.

Verify certifications

If a certification has been entered but has not yet been verified, a warning icon will display in the certifications report and in the employee's profile.

You can verify a certification in both places but the method you can use will depend on your user role. 

Certifications report

You need the Global Certifications Manager role or the Limited Certifications Manager role with access to the relevant location or certification type to access this report.

  1. Go to Reporting > Certifications Report.
  2. Find the employee name with the warning next to it, and click the status.

  3. Check the certification and view any attached documents.
  4. Click Not Verified, then select Verified.

Employee profile

You need the Administrator user role to access employee profiles.

  1. Go to Locations, then select the location from the drop-down list.
  2. Select Employees.
  3. Search for the employee, then click View next to their name.
  4. Select Employee Certifications from the menu on the left.
  5. Find the certification with the warning, and check the status.
  6. Check the certification and view any attached documents.
  7. Click Not Verified, then select Verified.

Next step: If your organization uses OnLocation Mobile, your employees can view the status of their certifications by checking their access summary.