Send your OnPass automatically

Learn how to update your OnPass send settings. You need the OnPass Manager user role to access these settings.

If you use visitor pre-registration questionnaire invitations or have the calendar invites integration enabled, set up your OnPasses to send automatically. 

When a pre-registered visitor event is created, the visitor can receive their OnPass:

  • Automatically when they complete their profile
  • Automatically at the time the event was created
  • Sent manually by an employee 

Choose your OnPass send settings

  1. Go to Tools > OnPass Management.
  2. Click View next to your OnPass.
  3. Select the Automated Sending tab.
  4. Choose the OnPass send method:

    Once the visitor completes their profile - will send the OnPass once a visitor has completed their visitor profile

    As soon as the event is created - will send the OnPass as soon as an event has been created in OnLocation

    Do not send automatically - Will not automatically send an OnPass. Send OnPasses from Sign In/Out Manager or in the My Pre-Registered Visitors screen. 
  5. Select Save & Close.


The OnPass will now send depending on your chosen setting.