Update your security settings
You can update your touch ID and PIN code at any time:
- Tap the menu icon on the top left corner, then tap Settings.
- Tap Set Up PIN. The available options will depend on your phone.
iPhone
Touch/Face ID - Depending on your phone you will have the ability to set up fingerprint or facial recognition to unlock your smartphone. If you don’t have a face or fingerprint registered in your smartphone, this will use the phone’s password instead. If you don’t have a password on your smartphone, this option won’t be available.
PIN Code - Set up a 4-digit PIN to unlock the app. If you have both PIN and Touch/Face enabled, you will be able to unlock your app using just Touch/Face with PIN acting as a backup in case the first fails.
Change PIN Code - Appears if you have the PIN Code setting enabled. Select this to change your currently enabled PIN.
Require after… - Select how soon after closing the app you want your security settings to prompt. You can add this delay so that you can close and re-open the app quickly without having to go through security settings. The default is set to be required immediately.
Android
Fingerprint log in - Enable this setting to use your fingerprints to unlock OnLocation Mobile. If you don’t have a fingerprint registered on your smartphone, this option won’t be available.
PIN Code - Set up a 4-digit PIN to unlock the app. If you have both PIN and Biometric Unlock enabled, you will be able to unlock your app using just your fingerprint with PIN acting as a backup in case the first fails.
Change PIN Code - Appears if you have the PIN Code setting enabled. Select this to change your currently enabled PIN.
Stop access summary from showing automatically
The access summary is a digital ID card that can be shown to frontline staff so they know you have the entry requirements for the site. It displays automatically when you rotate your phone.
To stop the summary from showing automatically:
- Tap the menu icon on the top left corner, then tap Settings.
- Tap Preferences.
- Use the switch to stop the access summary showing when you rotate your phone.
You can still access the summary by tapping Access Summary in the app menu.