Types of visitor notification alerts

Learn about the types of visitor notification alerts that are available in MRI OnLocation. You must be an Administrator to access the settings for notification alerts.

Types of notifications

Whenever a visitor checks in, you can have their host automatically notified. There are three types of visitor notifications:

Email notifications

Email notifications are free with all OnLocation plans. By activating email visitor notifications, all people (like employees) with an email address recorded in their OnLocation profile will automatically have email visitor notifications turned on.


SMS notifications

SMS (text) notifications are included in each plan with a capped number of SMS credits. One SMS credit is used for every 160 characters included in a message. This includes any text in the footer. If your message contains 180 characters, two SMS credits are used.

The employee must have a mobile phone number recorded in their OnLocation profile for SMS notifications to work. 


Push notifications

Push notifications are free and unlimited with all plans. They require the employee to have OnLocation Mobile and to grant the app permission to send notifications.


Notification settings