Types of notifications
Whenever a visitor checks in, you can have their host automatically notified. There are three types of visitor notifications:
Email notifications are free with all OnLocation plans. By activating email visitor notifications, all people (like employees) with an email address recorded in their OnLocation profile will automatically have email visitor notifications turned on.
SMS (text) notifications are included in each plan with a capped number of SMS credits. One SMS credit is used for every 160 characters included in a message. This includes any text in the footer. If your message contains 180 characters, two SMS credits are used.
The employee must have a mobile phone number recorded in their OnLocation profile for SMS notifications to work.
Push notifications are free and unlimited with all plans. They require the employee to have OnLocation Mobile and to grant the app permission to send notifications.
- Employees can turn their email or mobile visitor notifications off or on in their employee profile. They can also choose to add other people to their visitor notifications.
- Administrators can deactivate and/or edit any staff member’s visitor notification settings.
- For employees to receive push notifications for visitors and contractors, the employee must have OnLocation Mobile installed, grant permission to send notifications, and have an active internet connection through wi-fi or mobile data.