Change your account date format

How it works

Many features display or return date and time information. Examples include:

• When visitors sign in or out - The date and time are applied to the transaction.
• When employees sign in or out - The date and time are applied to the transaction
• When contractors sign in or out - The date and time are applied to the transaction
• When visitors are pre-registered by employees - The date and time are applied to the transaction
• Reporting - date and time filters are used to create reports

Your account will format all dates based on the date format you select at the account level (unless you have a specific location that requires a different date format from that applied at the account level).

There are two date formats:

• Day, Month, Year (dd/mm/yyyy)
• Month, Day, Year (mm/dd/yyyy)

In most instances, the date format you select at the account level will be where the Account Owner is based. If you are in the United States, the mm/dd/yyyy format would be typically chosen. If you are in England, Australia, or New Zealand, then the dd/mm/yyyy format would be chosen.

Location-specific date format

The account-level date format is used as the default when adding all locations.

However, if the location is outside of your own country, and the citizens of that country use a different date format, you can apply a location-specific date format. This is set up when creating the location and can be edited at any time.

Set your date format

To change your date format:

1. Go to Tools > Account.
2. Under Account Profile, select the Localization tab.
3. Select the date format.
   
   
   
   
4. Click Save.

This will change the default date format for your account; however, any existing locations will keep their current date format. If these need to be changed, it will have to be done at the location level.