If your sign in/out kiosk has logged out unexpectedly, check the kiosk logs to see if there are multiple kiosks using the same credentials. You need the Administrator user role to access kiosk logs.
To check the kiosk logs:
- Go to Locations, then select the location from the drop-down.
- Select Sign In/Out Kiosks.
- Click the circle next to the kiosk.
- Look for a recent event that states: Kiosk logged out due to multiple concurrent logins.