How it works
To use OnPass, your Account Owner must enable the OnPass add-on in your account settings. OnPass must also be activated for each of your locations.
There are three different ways you can send an OnPass to visitors:
Send OnPass automatically
If you use visitor pre-registration questionnaire invitations or have the calendar invites integration enabled, you can send OnPass automatically. Choose when to send the OnPass and if you'd like to send reminder emails before the event.
Learn how to update your settings to send OnPass automatically.
Send to your visitors manually
Any user that has login permission to the MRI OnLocation desktop application can pre-register visitors and, if the OnPass for their location is enabled, send an OnPass to those visitors.
To send an OnPass:
- Go to My Visitors > My Pre-Registered Visitors.
- Click Send OnPass next to your visitor.
- Check the visitor’s email address has been added correctly.
- Click Send, then click Yes to confirm.
For a group of visitors, select the visitors using the checkboxes and click Send OnPass to Selected. - The date and time the OnPass was sent will appear. Click Close.
Send manually in Sign In/Out Manager
As a Sign In/Out Manager, you can see all pre-registered visitors that are scheduled to come to your location. You can also see whether a visitor has been sent an OnPass and if not, send one to them.
To send an OnPass to a pre-registered visitor from the Sign In/Out Manager screen:
- Go to Tools > Sign In/Out Manager.
- Click Send OnPass next to the visitor/visitor group.
- Check the visitor’s email address has been added correctly.
- Click Send, then click Yes to confirm.
For a group of visitors, select the visitors using the checkboxes and click Send OnPass to Selected. - The date and time the OnPass was sent will appear. Click Close.