Send a WolPass

Send a WolPass manually, automatically, and from the Sign In/Out Manager. The options available to you depend on your account’s settings and user role.

There are two different ways you can send a WolPass to visitors, one automatically and two manually. To send a WolPass automatically, your account must have the Calendar Invites integration enabled. To send a WolPass manually, you must have some access to the WhosOnLocation dashboard.

You can send a WolPass by:

The WolPass add-on must be enabled by the Account Owner and the WolPass must be activated for your location by a WolPass Manager to use this feature.

Send automatically

The automatic sending of a WolPass is only available when your account has enabled the Calendar Invites integration. This allows you to pre-register visitors directly from your calendar.

There are two settings for automatically sending your WolPass, either as soon as a calendar event is created or once your visitor(s) has entered their details into the visitor portal.

WolPass.png

It is not necessary to automatically send the WolPass when using Calendar Invites, if the feature is not enabled then the WolPass will not send.

These settings are enabled by the WolPass Manager in the settings of the WolPass. Once enabled, the WolPass will be automatically sent based on the selected settings.

Send manually for pre-registered visit

Any user that has login permission to the WhosOnLocation desktop application can pre-register visitors and, if the WolPass for their location is enabled, send a WolPass to those visitors.

To send a WolPass:

    1. Go to My Visitors > My Pre-Registered Visitors.
    2. Click Send WolPass next to your visitor.

      Send-WolPass.png
    3. Check the visitor’s email address has been added correctly.
    4. Click Send, then click Yes to confirm.

      Send-WolPass-Confirmation.png

      For a group of visitors, select the visitors using the checkboxes and click Send WolPass to Selected.
    5. The date and time the WolPass was sent will appear. Click Close

Send manually in Sign In/Out Manager

As a Sign In/Out Manager, you can see all pre-registered visitors that are scheduled to come to your location. You can also see whether a visitor has been sent a WolPass and if not, send one to them.

To send a WolPass to a pre-registered visitor from the Sign In/Out Manager screen:

  1. Go to Tools > Sign In/Out Manager.
  2. Click Send Wolpass next to the visitor/visitor group.

    WolPass-SIOM.png
  3. Check the visitor’s email address has been added correctly.
  4. Click Send, then click Yes to confirm.

    Send-WolPass-Confirmation.png

    For a group of visitors, select the visitors using the checkboxes and click Send WolPass to Selected.
  5. The date and time the WolPass was sent will appear. Click Close
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