Set up photo capture for a location

Learn how to set up photo capture so you can take pictures of your guests while they sign in. You must be an Administrator to access these settings.

About photo capture

When someone signs into your location, you can capture their photo on a kiosk or on the Sign In/Out Manager's computer. Photos can be included on badge passes or in arrival notifications. This provides greater visibility of who is on-site. 

To use photo capture during sign in, you must turn on the photo capture question in Sign In/Out Questions.

Visitor arrival notification Badge pass
Image showing a visitor arrival notification with photo capture enabled. mceclip0.png

Turn on photo capture

  1. Go to Locations, then select the location from the drop-down list.
  2. Select Sign In/Out Questions.

    Image showing the Locations menu in OnLocation with the cursor hovering over the Sign In/Out Questions link.
  3. Select the Visitors, Contractors, or Employees tab.
  4. Select the Photo Capture sub-tab.
  5. Select the Activate checkbox.
  6. Select the Required checkbox to make photo capture mandatory. 
  7. Select the Host notification checkbox if you want the photo included in the arrival notification.
  8. Select the photo capture frequency. Choose from every visit, every 30 days, 90 days, 180 days, or 1 year
  9. Select the length of time you'll store the photos in OnLocation.
  10. Select the checkbox next to Privacy Statement if you want to include a disclaimer. You can edit the disclaimer in the text box to align with your company policy.
  11. Click Save.

    Image showing the visitor photo capture question settings in OnLocation.
Next step: If you've turned off the default questions in your kiosk settings, you'll need to enable photo capture for this kiosk.